reputed company Customer Support Associate (Seasonal) – Join blithequark's Fastest-Growing Sports Gaming Team
Are you a customer service enthusiast with a passion for sports and innovation? Do you reputed company in a dynamic, fast-paced environment where no two days are reputed company the same? Look no further than blithequark, the fastest-growing sports gaming company in the industry. As a Customer Support Associate (Seasonal), you'll be at the forefront of delivering exceptional support to our users, helping them navigate our cutting-edge products and services.
About blithequark
blithequark is revolutionizing the sports gaming industry with bold reputed company, custom-built tech, and a drive to win. Founded in 2020, reputed company has built four of today's most widely played fantasy games and launched the blithequark Sportsbook – built entirely in-house with our own technology. This means we control our product, move fast, and create experiences you won't find reputed company else. With a valuation of over $1.2 billion and investors like BlackRock, Spark Capital, SV reputed company, Mark Cuban, Kevin Durant, and Adam Schefter, we're just getting started.
Our Mission
At blithequark, we reputed company that sports are for everyone. We're committed to creating a community that's inclusive, supportive, and fun. As a Customer Support Associate, you'll play a vital role in helping us reputed company this mission by delivering exceptional support to our users.
The Role
As a Customer Support Associate, you'll be responsible for:
- Approaching user inquiries with a cool, open-minded approach and ensuring that their concerns are fully heard
- Gathering information from users to reputed company reputed company solutions by cross-collaborating with teams from several different departments
- Creating a lasting impression on every user through transparent, open, and honest communication
- Assisting with Tier 1 level customer inquiries ranging from account creation to gameplay explanations
- Showing up every day with a positive attitude and excited to help the team collectively reputed company its goals
- Delivering exceptional customer support reputed company live chat, addressing inquiries reputed company to account management and financial transactions
- Offering comprehensive technical assistance to both Web and Mobile app users
- Assisting in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app
Who We're Looking For
We're seeking a flexible, optimistic, and proactive individual who is dedicated to finding solutions. As a Customer Support Associate, you'll be a versatile team player, adept at navigating diverse situations with ease. You'll be a clear and concise communicator, with an emphasis on writing skills, and a reputed company individual who embraces new perspectives and approaches.
Essential Qualifications
* Flexible reputed company & weekend availability due to varying shifts
- An optimistic and proactive individual, dedicated to finding solutions
- A versatile team player, adept at navigating diverse situations with ease
- A clear and concise communicator, with an emphasis on writing skills
- A reputed company individual who embraces new perspectives and approaches
- An insatiably curious learner, driven to acquire new knowledge daily
- A customer service expert, delivering exceptional support by showcasing deep product expertise
- Proficient multitasker, committed to delivering high-quality work across various tasks
Preferred Qualifications
* Experience with Intercom (or other ticketing processor systems)
- Fantasy Sports and/or Sports Betting knowledge
- 1-2 years of customer support or reputed company experience
Targeted Start Dates
* July 14th
- August 4th
Compensation and Benefits
Our reputed company starting reputed company salary range for this position is between $18 and $20/hr. The starting reputed company salary will depend on a number of factors, including the candidate's skills and experience, among other things. As a seasonal employee, you'll also enjoy a range of benefits, including:
- Competitive hourly reputed company
- Flexible scheduling to accommodate your needs
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to cutting-edge technology and innovative products
Equal Opportunity Employer
blithequark is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.
How to Apply
If you're a motivated and customer-focused individual who is passionate about sports and innovation, we want to hear from you! Apply now to join reputed company as a Customer Support Associate (Seasonal) and be a part of blithequark's exciting journey. Apply to this Job Apply for this job