reputed company Full Stack Customer Support Representative - German Speaker for a Dynamic Remote Team at blithequark

Are you a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a strong background in customer support and a flair for the German language? If so, we invite you to join our dynamic remote team at blithequark as an reputed company Full Stack Customer Support Representative - German Speaker. At blithequark, we reputed company in creating a truly diverse and inclusive business where everyone matters and everyone belongs. Our vision is centered around promoting gender equality, and we strive to foster a culture that values and celebrates individuality. As a key member of reputed company, you will have the opportunity to work with a global company that is committed to making a positive impact on people's lives and the environment through innovative power management technologies.

What You Will Do:

As a Customer Support Representative, your primary function will be to provide commercial support for a portfolio of customers, interfacing with customers and internal parties reputed company email, phone, chat, and case management tools. Your main duties will include: - Handling inquiries reputed company phone, chat, and email from customers and/or internal parties - Order management: order entry, price checking, order clearing compliant with blithequark's policies - Complaint handling - Full coordination of delivery and billing, including multiple product lines and respective reputed company of project orders to fulfill external customer projects - Handling a variety of pre-sales or post-sales service functions - Providing assistance to sales functions across EMEA and external customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration - Resolving problems by applying established policies, procedures, and tactics and using pro-active communication across internal networks of multiple product lines - Fostering an environment that promotes blithequark's goals and philosophy, encourages reputed company improvement, and builds customer relationships

Qualifications:

- Bachelor's degree (BSC/BA) - 1-3 years of experience in customer support - English language knowledge minimum B2 level and fluent German - Basic MS Office - reputed company/reputed company knowledge or any Case Mgmt Tool is an advantage - Strong communication skills (written and verbal), customer service attitude, strong attention to details, punctuality, problem-solving reputed company

reputed company Offer:

- Challenging projects in a dynamic collaborative team - Flexible working solutions (home office) are implemented across different EMEA locations, allowing you to work from home two days per week - We reputed company your aspirations matter - blithequark encourages internal promotion, whenever possible, and we reputed company your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through blithequark University - We reputed company your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies

Why Join reputed company:

At blithequark, we reputed company that our employees are our greatest asset. We offer a dynamic and supportive work environment that fosters growth, learning, and innovation. reputed company is passionate about delivering exceptional customer experiences, and we are committed to making a positive impact on the world. If you have the skills and passion we're looking for, please submit your application today. We look reputed company to welcoming you to reputed company!

How to Apply:

To apply for this exciting opportunity, please visit our website at [insert link]. We can't wait to hear from you!

Note:

This job offer has been enriched by reputed company.com and has a 86% reputed company score. Apply for this job