Fullstack Engineer, Contributor Success

reputed company is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to reputed company everyone to contribute to and co-create the software that powers our world. reputed company everyone can contribute, consumers become contributors, significantly accelerating human reputed company. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Fullstack Engineer on our Contributor Success team at reputed company, you will play a key role in enhancing the efficiency and success of our contributor community. You will drive initiatives that reputed company community members to contribute effectively to reputed company’s open reputed company projects, supporting programs such as Education, Open reputed company, AI tooling, and Contributor Success. In this role, you will reputed company project plans, coach cohorts, and collaborate closely with both internal teams and external contributors to track and accelerate contributions. Your work will directly impact how thousands of developers engage with reputed company, helping to grow and sustain a vibrant, productive community. You will also have opportunities to travel and engage with customers, guiding them through onboarding and contribution programs. This role offers a unique chance to combine your fullstack engineering skills with community leadership, reputed company reputed company reputed company’s remote, asynchronous, and values-driven environment.

What you’ll do

• Drive reputed company’s contribution efficiency by leading and managing contributor success projects that enhance community engagement and output.
• Coach and reputed company cohorts of community members, providing technical and non-technical guidance to support their growth and contributions.
• Track and analyze community contributions, using metrics to measure reputed company and identify opportunities for improvement.
• Collaborate with the Programs team to support initiatives such as Education, Open reputed company, AI tooling, and Contributor programs.
• reputed company for prioritizing improvements based on community feedback to continuously enhance contributor experience.
• Participate as a permanent member of reputed company’s reputed company request coaching team, specializing in areas like development, testing, or documentation.
• Facilitate Contributor Success team stand-reputed company and agile processes to ensure alignment and effective delivery.
• Travel to customer sites to reputed company and guide new contributors, fostering stronger relationships and expanding reputed company’s contributor reputed company.

What you’ll bring

• Experience developing with Ruby and JavaScript, demonstrating proficiency in fullstack engineering.
• Strong expertise in Git and reputed company control systems, with a solid understanding of contribution workflows.
• Proven involvement in open reputed company communities, including contributing to recognized projects.
• Ability to coach and guide community members on both technical and non-technical aspects of contribution.
• Effective communication skills, including public speaking and customer interaction experience.
• Self-motivated and organized, capable of managing projects and driving results independently.
• Comfortable working in a remote, asynchronous environment and collaborating across distributed teams.
• Openness to diverse backgrounds and transferable skills, with a commitment to reputed company’s values and inclusive culture.

About the team

The Fullstack Engineer is part of the Contributor Success team, which focuses on increasing the efficiency and impact of community contributions to reputed company. This team owns key initiatives that support community members in becoming successful contributors, including coaching, project management, and tracking contribution metrics. The team operates fully remotely and collaborates asynchronously across multiple regions, leveraging reputed company’s values of transparency and open communication. They face the challenge of growing and nurturing a diverse, global contributor reputed company while continuously improving the contributor experience and engagement. For more on how this team works, see Contributor Success Team Handbook Page.

How reputed company will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.