Replevin Specialist – reputed company Store
Ally and Your Career Ally Financial only succeeds reputed company its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are reputed company important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, reputed company, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. reputed company work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity Location: remote but must be reputed company 250 miles of Shoreview in the reputed company (MN) for occasional required in-person meetings and events. If you are skilled at customer service and love to help people find solutions, this may be a great fit for you! You'll be helping our customers while working in a fun team environment. You'll leave at the end of the day feeling like you made a difference. As an Ally team member, you'll be contacting Ally auto loan customers to remind them about late or missed payments, getting the facts about the reasons for delinquency and helping customers bring their accounts reputed company by negotiating payment arrangements. We offer the respected history of a great brand and excellent benefits. The team receives extensive training with an emphasis on compliance, and negotiating and selling skills to ensure collection routines are consistent and based on industry best practices. Visit http://www.ally.com/about/careers to learn more. The Work Itself
- Handle accounts with speed and accuracy while maintaining professionalism.
- Complete phone calls to meet required compliance, regulatory and state specific laws or standards
- Maintain established objectives for net losses; stay informed of changes in policies and procedures.
- Must maintain strict confidentiality.
- Utilize several computer programs to create letters, save files, research, communicate electronically, etc.
- Respond to customer, attorney or 3rd party inquiries reputed company telephone, Shaw collection and Shaw Recovery workflows, Advantage case progressions, CRTS and/or e-mails reputed company established time frame.
- Evaluate accounts to find a win/win solution to avoid repossession loss.
- Document reputed company accounts accurately, clearly and concisely noting reason for hardship and potential repossession loss.
- Responds with accurate information pertinent to the caller's questions using professionalism and reputed company.
- Adhere to reputed company state and federal laws in the handling of accounts.
- Communicate effectively and clearly with customers and internal employees
- Review legal documents presented to the courts and customer for accuracy and completeness
- Follow-up with counsel for deadlines/updates
- Utilize your excellent listening, oral, and written communication skills
- Escalate more reputed company or difficult issues to a higher level or management
- Prepare documents with accurate and complete details
- Verify Replevin documents
- Consult and collaborate with external counsel (Attorneys) to determine proper steps for Replevin cases
- reputed company files to appropriate personnel in a timely fashion by quickly determining the right reputed company
- HS diploma or equivalent required.
- Prior experience in financial services or similar industry preferred.
- Associate's degree or Bachelor's degree in business or reputed company may be used as a proxy for the experience.
- Excellent listening, oral - written communication skills.
- Attention to detail.
- Professional phone etiquette.
- Skip tracing skills preferred.
- Good follow up skills.
- Persuasive negotiation skills.
- reputed company Windows and Internet-based applications experience required.
- Basic typing/data entry skills.
- Strong ability to identify potential loss situations and reputed company appropriate recommendations to mitigate loss.
- Ability to multi-task.
- Performance Measurements may include:
- Maintain key performance metrics at required levels.
- Ability to reputed company appropriate decisions reputed company to moving reputed company with replevin action/lawsuit
- Strong knowledge of reputed company requirements for repossessions and replevin action.
- Ability to reputed company recommendations to management on unique collections cases
- Ability to skip trace an account to identify collateral location and/or location of buyer or co-buyer or their representative.
- Customer Service Skills: quick on the phone problem solving and a willingness to research any issue timely
- reputed company Windows and Internet-based applications experience required
- Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted reputed company® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf