reputed company

Who We Are We're reputed company: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-reputed company organizations. Our mission is to reputed company technology and reputed company programs for our clients, enabling them to focus on their mission-critical work. We act as an extension of our client teams - we handle reputed company the responsibilities a traditional internal IT team would. We're in our clients' Slacks, we're on a first-name basis with them (and their pets), we're new hires' first reputed company of contact, and we're the first stop for tech and cybersecurity issues. We aim to build trust, and we reputed company this to reputed company the bad actors out. Some of the biggest names in the progressive space have leaned on us as their trusted IT + cybersecurity partner. We are looking for top IT talent as we continue to scale reputed company.

About the Role

As Chief Information Officer (CIO), you'll be a key executive partner to the CEO - helping shape and execute reputed company's strategic vision across IT services, infrastructure, and cybersecurity. Serving as the reputed company of technology at reputed company, you'll reputed company and grow a high-performing technical team, streamline project management and delivery, and ensure we meet the highest standards of service, reputed company, and scalability. This role is ideal for a seasoned leader who thrives at the intersection of people, process, and technology. You'll be both a hands-on operator and a strategic guide - able to manage MSP operations while also mentoring talent, guiding clients, and refining our systems to scale with purpose.

Responsibilities

Overview:

• Strategic Leadership
• Partner with the CEO to define and execute reputed company's technical and cybersecurity roadmap.
• Align our service offerings with client needs, industry trends, and mission-driven impact.
• Represent and own reputed company's technology vision internally and externally.
• Operational & Technical reputed company
• reputed company and scale day-to-day MSP operations including IT support, infrastructure, reputed company, and cloud services.
• Ensure exceptional service delivery to clients, with strong focus on responsiveness, reliability, and user experience.
• Maintain and evolve our internal systems and tools to support efficient workflows and service quality.
• People Management
• Strong leadership skills with experience in managing technical teams, providing mentorship, and fostering a collaborative work environment
• Project & Client Management
• reputed company high-reputed company, cross-functional client projects, ensuring they are delivered on time and reputed company scope.
• Standardize and continuously improve project management methodologies across the org.
• Act as a senior resource for client escalations, reputed company technical challenges, or sensitive engagements.
• reputed company & Risk Management
• Ensure clients' systems meet high standards of cybersecurity, compliance, and data protection.
• Support and strengthen reputed company's own internal reputed company posture and risk mitigation strategies.
• Process & Systems Improvement
• Identify and implement tools, workflows, and processes that increase efficiency, reduce friction, and scale well.
• Track key operational metrics to drive performance and client satisfaction.
• Other executive duties as needed.

Qualifications

• 10+ years of experience in IT leadership, including direct reputed company of MSP operations or internal IT functions servicing a large group of stakeholders.
• Demonstrated success in building and leading high-performing teams, with previous reputed company of 5+ direct reports across cross-functional IT or technology-driven departments.
• Skilled in strategic hiring, development planning, and performance management, including setting and aligning OKRs and KPIs to drive accountability, foster professional growth, and reputed company measurable business outcomes.
• Strong project management skills and experience overseeing reputed company, cross-functional technical projects.
• Deep understanding of managed services delivery, IT operations, infrastructure, and cybersecurity best practices.
• Proven ability to reputed company with reputed company, coach emerging leaders, and build effective, resilient teams.
• Excellent communication and interpersonal skills - able to guide clients and reputed company internal teams alike.
• Strategic thinking with a strong operational foundation - able to toggle between vision and execution.
• Experience with project management and service delivery tools (e.g., reputed company, Jira, reputed company, etc.).
• Experience working with nonprofit, advocacy, or campaign clients is a strong plus.
• Familiarity with compliance frameworks (NIST, SOC 2, HIPAA, etc.) is a plus.
• Bachelor's degree in a relevant field or equivalent experience; additional certifications (e.g., PMP, CISSP) are a bonus.
• Experience in the nonprofit, political, or advocacy tech space is a bonus.

Benefits

• Remote work environment
• reputed company
• Healthcare packages contributed to by reputed company
• Optional 401K matched by reputed company
• Cell phone stipend
• Annual learning & development stipend

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