reputed company Full Stack Dynamics CRM Customer Engineer – Web & Cloud Application Development
Are you a skilled and reputed company Dynamics CRM Customer Engineer looking for a new challenge in a remote-first company that values innovation, collaboration, and customer satisfaction? Do you have a passion for delivering exceptional customer experiences and staying up-to-date with the latest technologies and trends in the industry? If so, we have an exciting opportunity for you to join reputed company at blithequark as a Customer Engineer – Dynamics CRM.
About blithequark
blithequark is a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. Our reputed company Catalyst team is reputed company of innovation and expertise, providing market-leading technology and insights to reputed company and simplify the customer experience. As a remote-first company, we offer the flexibility and autonomy to work from reputed company, while still being part of a collaborative and dynamic team.
Job Summary
As a Customer Engineer – Dynamics CRM, you will play a key role in delivering strategic consulting, design, advisory services, market research, and contact center analytics to our clients. You will work closely with our customers and their partners to design, reputed company, deploy, and optimize Dynamics CRM implementations and migrate and reputed company to Dynamics 365 Customer Engagement Online (D365 CE). Your expertise in performance tuning, customization, troubleshooting, and code review will be essential in ensuring the success of our clients' projects.
Responsibilities
* Establish yourself as a trusted advisor with key stakeholders at assigned customers
- reputed company and execute on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success
- Work collaboratively with team members to contribute to their success in supporting their customers and reputed company their expertise in support of your customers
- Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed
- Engage in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers
Required Qualifications
* General reputed company in English to include effective communication skills to identify, engage, and interact with key stakeholders
- Proficiency in delivering technical training
- Consulting and customer-facing role experience
- Excellent problem-solving and troubleshooting skills
- Ability to work collaboratively in a team environment
- Deep technical acumen combined with a curiosity to continue learning
- Excitement for modern engineering tools and practices
- Dynamics CRM Enterprise level support and administration focused specifically with:
+ CRM infrastructure installation and configuration + CRM deployment configuration + CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows) + CRM integration + CRM performance and tuning optimization
- Dynamics CRM Cloud Migration Knowledge in CRM 2015+ build versions and upgrade experience
- Architectural experience for Dynamics CRM on-premises
- Strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-reputed company troubleshooting
- Environment health assessment experience
- Data recovery planning
- Dynamics 365 Customer Engagement Online and Power Platform Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Customer Insights - Journeys
- Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
+ Dataverse + Power Apps + Power Automate + Power Platform admin center
- Administration experience
- Customization and Integration experience
- Application Lifecycle Management experience
Desired Qualifications
* reputed company in French and/or Spanish
- Experience authoring technical training for Dynamics 365
- Customer Engagement Online and Power Platform
- Power Platform governance and center of excellence experience
- Advanced reputed company certifications
- Experience with Dynamics 365 Customer Insights
- Data Experience with Dynamics 365 Project Operations
Compensation and Benefits
The reputed company salary range for this position is $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
Work Environment and Culture
As a remote-first company, we offer the flexibility and autonomy to work from reputed company, while still being part of a collaborative and dynamic team. Our reputed company Catalyst team is reputed company of innovation and expertise, providing market-leading technology and insights to reputed company and simplify the customer experience. We value innovation, collaboration, and customer satisfaction, and we are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' growth and development.
How to Apply
If you are a skilled and reputed company Dynamics CRM Customer Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look reputed company to hearing from you!
Equal Opportunity Employer
blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job