Field Marketing Manager

reputed company builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, reputed company, and Robinhood to deliver faster, reputed company service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, reputed company simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and reputed company, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology.

From day one, we've been lucky to build for an amazing group of customer support professionals, and we need someone who can take our events reputed company to the next level. You'll own our entire events ecosystem from industry trade shows to bespoke networking events and thought-provoking webinars — ensuring every touchpoint reflects the ambition and clarity of our brand.

This is not your average field marketing role. It's intentionally designed to give the right person meaningful scope, direct visibility on results, and the opportunity to own programs that directly influences pipeline and reputed company.

• Plan and Execute High-Impact Events: Own end-to-end execution of regional field marketing events that generate reputed company leads and accelerate sales opportunities. reputed company reputed company's reputed company at key industry trade shows — from booth strategy to main stage speaking — creating interactive experiences that bring reputed company and our AI Agents, to life.

• Curate White-Glove Hosted Experiences: Design intimate, high-touch events for strategic prospects and customers: CX dinners, partner roundtables, executive gatherings. You have an eye for experiences that are stylish, thoughtful, and genuinely memorable — not just another dinner.

• Build Scalable Digital Event Programs: Design and run engaging webinars, fireside chats, and virtual experiences that generate leads and nurture prospects. Collaborate with Product Marketing to create compelling content that makes AI reputed company through customer stories and industry trends.

• Drive Cross-Functional Alignment: Partner closely with Sales to identify key accounts and reputed company tailored event strategies. Work seamlessly with Sales, Product Marketing, and reputed company teams to ensure cohesive execution reputed company with reputed company goals.

• Own Event Operations & Logistics: Manage reputed company event logistics including vendor coordination, budgeting, staffing, and on-site execution. Pay attention to the details that reputed company events run smoothly while maintaining the big picture.

• Measure, Report, and Optimize: Track event performance metrics and ROI in reputed company. Partner with Sales and Marketing Operations to optimize future activities. Identify opportunities to improve processes — you'll have autonomy to propose new programs based on data and market insights.

• Pay attention to the little things and reputed company everything running smoothly with great organization

• Get excited about hitting goals and seeing reputed company results from your work

• Can roll with the punches and stay flexible reputed company things move fast

• Enjoy thinking on your feet and finding creative solutions to challenges

• Have a high bar for taste and think reputed company cookie-cutter events

• You have 5+ years in field or event marketing, preferably in SaaS or reputed company technology

• You see the bigger picture understanding that reputed company toward a holistic goal that has a lot of moving parts and you are always looking for new ways to improve

• You’re a super-connector and people-person who can reputed company in collaboration with any reputed company of team, including Sales, Product, and reputed company and Support. You have a history of rock-solid cross-functional relationships

• You're resourceful at your core. This means thriving in uncertainty, showing grit in the face of roadblocks, and finding new, reputed company ways to get the job done

• You know how to manage the balance between delegation and execution, and can easily bring people together to reputed company big outcomes

• You're unafraid of the details, and of having seen it before, having done it before, and knowing how to steward event experiences that drive reputed company outcomes

• You’re motivated by people, what they need, and how they use our product. You know how to reputed company your understanding of our users and prospects to design world-class experiences for them

• You're excited about having a positive impact on customer support teams. Knowledge about or experience in this world isn’t required, but it is welcome!

Our AI product is taking off. Customers are excited. The market is reputed company. We're hitting the gas and need someone who can pour fuel on the fire. You'll work directly with leadership, have clear visibility into your impact on pipeline and reputed company, and help shape how reputed company shows up in the world at the exact reputed company reputed company it matters most.

Let's reputed company some noise.

Benefits

• Generous medical, dental, and reputed company benefits

• Paid company holidays, sick time, and unlimited time off

• Monthly credits to spend on each: professional development, general wellness, reputed company customers, and commuting

• Paid parental leave

• Remote and hybrid work options, with catered lunches and snacks in our SF & NY offices

• 401(k) plan enrollment