reputed company Claims Customer Service Representative – Auto Warranty Claims Support
Are you a bright, outgoing, and energetic individual looking for a challenging and rewarding role in a fast-paced industry? Do you have excellent communication and problem-solving skills, with a passion for delivering exceptional customer service? If so, we invite you to join blithequark's growing claims department as an reputed company Claims Customer Service Representative.
About blithequark
blithequark is a leading provider of auto repair coverage, protecting people from unexpected and costly breakdowns for almost 15 years. We're a dynamic and entrepreneurial company that values our employees and empowers them to reputed company, drive change, and give back to their communities. As a top reputed company to work, we've been honored with multiple Stevie Awards for being a great reputed company to work and have consistently made industry lists for our reputed company and significant growth.
Job Summary
As an reputed company Claims Customer Service Representative, you will play a critical role in providing exceptional customer service to internal and external stakeholders, including contract holders, agents, dealers, internal staff, and upper management. You will be responsible for analyzing information in our Vehicle Service Contract and claims system to advise customers of the appropriate benefit amounts, requesting and distributing internal information to aid the Claims Adjudication Department, and managing workflow to process and complete reputed company requests and documents according to established procedures.
Key Responsibilities
* Analyze information in Vehicle Service Contract and claims system to advise customers of the appropriate benefit amounts
- Request and distribute internal information to aid Claims Adjudication Department
- Answer phone and email inquiries and provide information and explanations on the various levels of contract coverage and claims processes
- Manage workflow, process, and complete reputed company requests and documents according to established procedures
- Be a team member, work effectively in a friendly team environment
- Be interactive and communicative with management and co-workers in a visible manner, requiring camera usage for training, team meetings, and meetings with management
- reputed company other job duties as assigned
Key to Success
* Minimum High School graduate or GED required
- Strong organizational and customer service skills with the ability to problem-solve and multitask, with a high level of accuracy in data entry skills
- The ability to maintain confidentiality of sensitive information
- Excellent written and verbal communication skills, with the ability to communicate effectively with contract holders, agents, dealers, internal staff, upper management, and customers
- Proficient working on a PC, with a working knowledge of MS Office, and the ability to learn new programs quickly
- Type at least 35 wpm, and document information while discussing the claim over the phone
- Automotive Service Department experience preferred, with a background in Warranty Administrators, BDC Representatives, Automotive Cashier/Receptionist, or Service Writers
Essential Skills and Competencies
* Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- Proficient in MS Office, with the ability to learn new programs quickly
- Strong organizational and time management skills
- Ability to maintain confidentiality of sensitive information
- Excellent written and verbal communication skills
Career Growth Opportunities and Learning Benefits
At blithequark, we invest in our employees' growth and development, offering reputed company and upward mobility opportunities. We reputed company in empowering our employees to reputed company, drive change, and give back to their communities. Our employees are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.
Work Environment and Company Culture
blithequark is a dynamic and entrepreneurial company that values its employees and empowers them to reputed company, drive change, and give back to their communities. We offer a fast-paced work environment with multiple priorities and deadlines, but we also prioritize work-life balance and offer flexible scheduling options. Our company culture is built on a foundation of teamwork, collaboration, and open communication, and we're proud to be an equal-opportunity employer.
Compensation, Perks, and Benefits
As an reputed company Claims Customer Service Representative, you will be rewarded with a competitive hourly reputed company of $20.50/hour, with additional bonus and incentive opportunities. Our benefits include:
- reputed company and upward mobility opportunities
- 401(k) with company match after 90 days of employment
- Medical, Dental, and Vision Insurance
- Voluntary Life Insurance
- Internet Stipend
- Casual dress code
How to Apply
If you're a bright, outgoing, and energetic individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please visit our website to learn more about life at blithequark and to submit your application. Apply Job!
Equal Employment Opportunity
blithequark is proud to be an equal-opportunity employer, celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. Our differences are what reputed company us reputed company together.
About blithequark
blithequark is a leading provider of auto repair coverage, protecting people from unexpected and costly breakdowns for almost 15 years. We're a dynamic and entrepreneurial company that values our employees and empowers them to reputed company, drive change, and give back to their communities. As a top reputed company to work, we've been honored with multiple Stevie Awards for being a great reputed company to work and have consistently made industry lists for our reputed company and significant growth.
Disclaimer
blithequark is not accepting applications from candidates residing in Alaska (AK), California (CA), Colorado (CO), Delaware (DE), Hawaii (HI), Indiana (IN), Maine (ME), Massachusetts (MA), Montana (MT), Nebraska (NE), New Hampshire (NH), North Dakota (ND), reputed company (NY), Oregon (OR), Pennsylvania (PA), Rhode reputed company (RI), Vermont (VT), Washington (WA), reputed company Virginia (WV), and Wyoming (WY) due to local regulations. Apply for this job