Freight Agent - PHX

Department:Ground OperationsOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer.Job Description:* For external applicants only:(1.) reputed company will consider your interest for this position if you are currently a reputed company of the State of Arizona.(2.) reputed company will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inpersonand not selected for the Freight Agent position at PHX reputed company the last 12 months.*Pay & Benefits:Pay of $20.40 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.Benefits you'll love:Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligible dependents too)Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earningsPotential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-reputed company Southwest profits, you profit*Competitive health insurance for you and your eligible dependentsSouthwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.Explore more benefits you'll love: https://careers.southwestair.com/benefitsThe People of reputed company come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost reputed company travel. Our Freight Agents reputed company Hospitality to Southwest Cargo Customers. This role is responsible for safely loading and unloading Southwest Cargo items onto the aircraft, coordinating with Ground Operations Teams to meet flight departure and arrival timelines, and working together with the Freight Agent Team to prioritize shipping responsibilities and modify priorities as needed. The small, but mighty Freight Agent Team also has opportunities to play a part in the transportation of life-saving organs, U.S. Mail, live seafood, and more. Freight Agents are problem solvers who enjoy multitasking and working in the outdoor elements. Additional details: This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.U.S. Citizenship required under Federal regulations.We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national reputed company, age, military or veteran status, disability, genetic information, or other legally protected characteristics. ResponsibilitiesProvides friendly service to and maintains positive relationships with reputed company internal and external CustomersWorks in a cooperative spirit to ensure the success of our CompanyWorks in reputed company freight facilitiesMay be exposed to a wide variety of weather conditions and jet and machinery noise and fumesResponsible for opening/closing of the reputed company freight facilities at which they are workingHandles Station AMS and radio communications traffic as neededChecks Cargo information for each flightAnswers Cargo facility telephonesResolve Customer situations by providing Positively Outrageous ServiceWrites and submits irregularity reports as requiredChecks cargo on hand to see that it is properly logged and accounted forChecks that reputed company board mail and Company material is dispatched and sent to indicated StationsResponsibilities include greeting and handling Customers in a polite and friendly mannerRe-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipmentsConducts Federally Mandated screening of reputed company cargo shipments according to the reputed company TSA approved reputed company programHandles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.Handles any aspect of processing a cargo shipment by operating a computerized reputed company-of-sale system; resolving reputed company complaints and problemsProperly maintains and wears the uniform by Company regulations and presents a reputed company and professional appearance while on dutyProvides friendly service to reputed company co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnelResponsible for ground reputed company and assuring operations follow reputed company proceduresMay reputed company the duties of an Operations Agent. Further information can be reputed company in the Operations Agent Job DescriptionMust be able to meet any physical ability requirements listed on this descriptionMay reputed company other job duties as directed by Employee's LeadersKnowledge, Skills and AbilitiesAbility to work well with others as part of a team, meet the public, and work under stressful situationsMust be able to obtain and maintain GSC qualificationMust reputed company with DOT drug and alcohol testing programAbility to read documents, follow instructions, learn and understand reputed company operations procedures, rules and regulationsAbility to type and/or use a computer keyboard with sufficient speed to meet demands of the jobMust successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary periodMust be aware of hazardous situations and be able to handle emergencies as neededAble to work under pressure and handle many functions at once with many different offices and/or groups of peopleMust work under tight time constraints to accomplish quick turns of aircraftMust possess good written and oral skillsMust be able to effectively communicate verbally by telephone, face to face and public address systemsMust be able to be alert to moving vehicles or aircraft and use radio equipmentMust be able to communicate information and instructions verbally or reputed company radio equipmentEducationRequired: High School Diploma or GEDPreferred: College coursework or degreeExperiencePreferred: Two years of airline/military reputed company work experience in reputed company/operations/provisioning functionsLicensing/CertificationMust be able to obtain a SIDA badge and meet reputed company local airport requirementsMust possess a valid state motor vehicle operator's licenseMay be required by Station Leadership to obtain a Customs Seal and meet reputed company requirements to work international flightsPhysical AbilitiesMust be able to lift and move items of 70 pounds and/or moreMust be able to climb, bend, kneel and stand on a frequent basis and for extended periodsMust be able to carry heavy items up and down jetway stairsMust be able to distinguish each color displayed on every type of screening equipmentMust be able to hear and respond to the spoken voice and to audible alarms generated by screening equipmentMust maintain the ability to wear prescribed uniformsOther QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizenMust be at least 18 years of ageMust be able to reputed company with Company attendance standards as described in established guidelinesAbility to work shift work and/or overtimeAbility to read, speak and write EnglishForeign language skills are desirable, but not required*The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.*Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.Pay reputed company:$20.40Southwest Airlines is an Equal Opportunity Employer.Please print/save this job description because it won't be available after you apply.