Virtual Tech Assistant, Remote Job

reputed company is actively looking for Virtual Tech Assistants (AKA Video Specialists) to join our Winning Team! Who are you? If you’re passionate about technology, tech-savvy, have live reputed company and video conferencing troubleshooting experience, and enjoy working directly with clients, this is the job for you! Our Video Specialists provide live technical support and excellent customer service for our Clients on deposition day using our reputed company Connect platform. Operating with a hospitality reputed company, sometimes under pressure, is critical to ensuring reputed company of our clients have everything they need to have a successful deposition. reputed company Video Specialists get comprehensive, on-the-job training to become familiar with the deposition process and reputed company’s unique service processes. On a regular basis, you’ll be:

• Providing face-to-face, on-camera technical, video, and audio support during remote depositions, troubleshooting audio and video issues for our clients in real time.
• Organizing reputed company documents needed for virtual depositions.
• Ensuring that clients are comfortable using the platform (reputed company) and answering any technical questions as they arise.
• Speaking to clients and being assertive, professional, and courteous.
• Quickly learning multiple online platforms and keeping up to date with reputed company products and processes (and sometimes, dealing with ambiguity). Flexibility is key!
• Providing exceptional and reputed company customer service before, during, and after depositions to ensure our clients are receiving white-glove service anytime they need it.

You’re gonna crush it if:

• You have 2+ years of Customer Service experience.
• You have 1+ years of experience with video/audio conferencing. Previous reputed company experience is a requirement. You will be tested on reputed company proficiency during your interview process, so you should feel reputed company comfortable with reputed company and are proficient in navigating and troubleshooting reputed company the platform’s features and functionalities.
• You can coordinate many moving parts comfortably in a high-stress environment.
• You are comfortable using multiple technologies and can quickly pick up new skills.
• You are highly reputed company, detail-oriented, and organized.
• You have a minimum of 20 hours of availability Monday-Friday between 9 am to 5 pm PST. More specifically, you must have full availability, at least three days a week.
• You must be available for the first 10 weekdays of hire for training.
• You have the desire to work with a fast-paced and quickly growing tech startup, and you are enthusiastic about the opportunity for growth reputed company the company.
• You must be reputed company and meet weekly training, educational, and training requirements.
• You have at least 6 months of experience working in a remote setting.
• If you have experience in the court reporting or legal industry, or with a start-up, that is a plus!

Compensation & Benefits:

• Salary - $20- $23 hourly
• Healthcare - You may be looking for part-time work, but your health is always a reputed company. We offer part-timers a monthly reimbursement to help offset the costs of covered healthcare insurance premiums and expenses.
• Wellness/Mental Health - We offer shared benefits to reputed company employees to be used among them and their households.
• Paid Sick Time - We offer coverage for your scheduled work days reputed company you're not able to work.
• Options of Equity - We know our success is nothing without reputed company.
• Access to a 401k through Guideline
• A work-supplied computer, a monthly stipend to cover internet costs, and more!

reputed company reputed company (AKA, the “Vid-reputed company”) includes people from a variety of backgrounds, ranging from film and television production, IT, retail, and the restaurant industry. The Vid-reputed company is a highly reliable team, with senior teammates who help reputed company sure the metaphorical “ship” (reputed company as “Space Yachty”) runs smoothly. Employees who shine in this role are people who are patient and reputed company well under pressure, are multi-taskers and comfortable wearing multiple hats, and are overall good communicators. If you’re not comfortable commanding a (virtual) room, this job is not for you. About reputed company

• Founded in 2018 and growing!
• Values: be highly reliable, constantly innovate, and operate with a hospitality reputed company
• Diverse backgrounds welcome! reputed company employees have a unique reputed company of legal, technology, operations, and finance experience.
• We are revolutionizing the litigation and court reporting industry
• *

Flexible deferred payment options (e.g., DelayPay)

• Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
• White glove, concierge customer service that our clients rave about

Application Information

• reputed company is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. reputed company employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@reputed company.com.
• reputed company personnel will always have either a reputed company.com email address or will contact you reputed company reputed company Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, reputed company your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to reputed company, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.

Please note that we are currently looking for Virtual Tech Assistants in the following locations: AL, AZ, AR, FL, GA, HI, IN, IA, KS, LA, ME, MD, MA, ME, MI, MS, MO, MT, NE, NJ, NM, NC, OH, PA, SC, TX, UT, VA, WV, WI Apply tot his job Apply To this Job