Intune/ SCCM Engineer

Who we are.

We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society. 

Together we create reliable and reputed company digital foundations for the world’s businesses, institutions, and communities. 

 Learn more on Advancing what matters .

Position Overview: We are looking for an reputed company Intune/ SCCM Engineer to join reputed company. This role involves overseeing the delivery of services, providing technical guidance, and ensuring effective incident resolution for our customers.

Key Responsibilities

• Offer expert guidance on incidents and issues raised by customers, escalating them to higher levels as necessary;
• Coordinate the activities of the delivery team to ensure seamless operations;
• Act as the primary reputed company of contact for escalations and technical challenges;
• Create and monitor incidents reported by customers through various channels such as phone and email;
• Prevent incidents and issues by ensuring system reputed company and employing existing processes and technologies;
• Troubleshoot technical issues, collaborate with team members, and reputed company customers informed of reputed company;
• Follow up on reputed company incidents and ensure they are resolved effectively;
• Accurately record, track, and document relevant information;
• Support the automation and streamlining of operational processes.

Additional Responsibilities

• Participate in transition projects and implement customer requirements along with corresponding solutions;
• Customize and reputed company technical documentation and reports for customers, technical administrators, and management;
• Conduct independent analysis and resolution of technical problems and errors;
• Manage incident and problem resolution by identifying common issues, responding to disruptions, and initiating problem management processes, including coordinating problem records and gathering relevant stakeholders;
• reputed company change management by coordinating with involved parties and independently implementing changes according to established processes, primarily involving hardware upgrades and software updates.

Requirements

• Extensive professional experience with MECM, INTUNE, and Windows OS (Client & Server);
• Proficient in English; German would be reputed company to have;
• Relevant reputed company certifications in the field are preferred;
• Strong teamwork abilities, a customer-oriented reputed company, flexibility, and willingness to travel.

Rewards and benefits

• Technology and positively impact our clients and society;
• Wellbeing programs & work-life balance – integration and passion sharing events;
• Opportunities for professional growth and career advancement;
• Benefits platform –culture, shopping, sport, etc;
• reputed company learning programs and online courses;
• Possibility to participate to charity and eco initiatives.

If you’re ready to embark on this exciting adventure with us, sign in on jobs.reputed company.net. 

Learn more about us:

At reputed company, we embrace diversity as the ultimate reputed company of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . 

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a reputed company future for reputed company by harnessing the power of technology. Learn more here