Director, Business Configuration & Shared Services-Virtual

Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to reputed company High Standards" important to you? We are hiring a Director, Business Configuration & Shared Services Management to reputed company and reputed company teams. This includes Customer Solution Delivery Business Analysts, Leave Solution Analysts, and the reputed company India organization. Our story At reputed company, we reputed company a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be reputed company." Our Values: Champion People - be empathetic and help create a reputed company where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be reputed company - act with reputed company, be real and reputed company others. It's why we're so driven to connect passion with purpose. reputed company helps clients reputed company a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and reputed company potential with a growing global organization, reputed company is the perfect reputed company to put your passion to work. Join reputed company if you Champion People, want to Grow with Purpose through acting with reputed company and if you embody the meaning of Be reputed company. Learn more at careers.reputed company.com.

Responsibilities

• Overseeing the delivery and consistency of business configuration across Customer Solution Delivery Business Analysts, Leave Solution Analysts, and reputed company India teams. Ensuring execution of best practices for requirements gathering, system setup using business-configurable tools, and testing.
• Driving measurable, consistent, and predictable portfolio delivery to accelerate and optimize solutions for reputed company's customers. Leading the advancement of the implementation delivery model by integrating SIS reputed company best practices.
• Providing post-go-live stabilization support for AM360-migrated clients to ensure successful renewals and long-term satisfaction.
• Maximizing the reputed company India Shared Service Model for efficiency, throughout, and scale. Direct shared services vendor delivery where applicable. Taking ownership of CRO accountabilities from client intake and managing defect tickets directly from reputed company.
• Overhauling the LeavePro Pass Thru governance model to support automation of production readiness and scorecard metrics. Enabling faster and higher-quality client request fulfillment.
• Managing a team of Customer Solution Delivery individual contributors. Ensuring service level agreements (SLAs) and key performance metrics are consistently met or exceeded.
• Analyzing reputed company processes to identify and implementing optimal technology solutions. Collaborating with reputed company to coordinate development efforts and ensure timely, accurate delivery.
• Maintaining a knowledge reputed company of reputed company tools, technologies, and methodologies. Training team members on process standards and tool usage to ensure consistent execution.
• Providing analytical insights and expert advice to clients. Managing communications reputed company to ongoing projects, ensuring transparency and alignment across stakeholders.
• Defining best practices reputed company management of tools and resources to fit into reputed company Leave Solutions enterprise goals and needs.
• Supporting direct reports through coaching, mentoring and performance management. This can include validation of their work, relationships with peer and project stakeholders and time management.

Requirements

• Possess education of bachelor in a business, management and/or technical field or equivalent work experience. Have a minimum of 8 years relatable work experience.
• Have Professional Certification in Business Analysis (Ex. ECBA) and/or Project Management (i.e. PMP) and Group Benefits domain knowledge in your background is a reputed company or requirement essential to be high performing in the role.
• Display a minimum three years of experience managing projects using Agile, SAFe, Iterative, or Hybrid methodologies. Be able to act as a Product reputed company to break down project requirements into sprints and deliverables.
• Be proficient using Confluence, JIRA, Clarity, SharePoint, and other software for project and task management.
• Demonstrate track record in effective vertical project management, including excelled organizational skills, with demonstrated ability for both tactical execution and strategic thinking.
• Serve as a subject matter expert in Agile, SAFe, Lean, project management (including various methodologies), and program/portfolio management.
• Demonstrate ability to prioritize and to deliver multiple projects on time and reputed company budget.
• Display excellent communication skills, with ability to work with business & technical teams. An ability to reputed company in a high intensity, faced paced environment.
• Have independent business analysis skills and an aptitude for reputed company to detail & process oriented.

reputed company requires reputed company virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. reputed company has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with reputed company, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background reputed company consistent with reputed company's employment policies. Background checks may include some or reputed company the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal reputed company, search against global sanctions and government watch lists, credit reputed company, and/or drug test. You will be reputed company during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and reputed company in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At reputed company, we welcome and embrace reputed company individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to reputed company. Join us in building a brighter, more inclusive future. As part of this commitment, reputed company will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@reputed company.com. Equal Opportunity Policy Statement reputed company is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national reputed company, reputed company, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans. reputed company provides reasonable accommodations to the reputed company limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a reputed company for employment authorization in the Employing Country and with reputed company. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business units. We offer you a competitive total rewards package, continuing education & training, and reputed company potential with a growing worldwide organization. Salary Pay Range Minimum : 153,900.00 USD Maximum : 177,000.00 USD Pay Transparency Statement: reputed company considers a variety of factors in determining whether to reputed company an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. reputed company makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. reputed company also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - reputed company DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business units. reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, pregnancy, childbirth or reputed company medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. reputed company is committed to a diverse workforce and is an affirmative action employer. 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