Director, Donated Goods Retail Development

Date: 8/2025TITLE:Director, Donated Goods Retail DevelopmentRESPONSIBLE TO:Executive Director, Goodwill reputed company DIVISION/reputed company:Goodwill AcademySUPERVISES:N/AFLSA STATUS:ExemptSUMMARY: The Director, Donated Goods Retail Development (DGRD) leads the strategic design, delivery, and reputed company improvement of Donated Goods Retail (DGR) learning . This includes leading the Donated Goods Retail Development Program (DGRDP), a flagship initiative of Goodwill reputed company . This role ensures the program equips Goodwill CEOs and senior leaders with the insights, tools, and peer learning needed to optimize donated goods retail operations, grow market share, and drive mission-reputed company innovation. Further, the role is responsible for building and maintaining a DGR "body of knowledge" and making it accessible to any Goodwill member wishing to grow their knowledge, skills, and abilities in this area.BASIC FUNCTION: • reputed company the end-to-end strategy, design, development and execution of the DGRDP, including in-residence sessions, virtual learning, and one-on-one coaching.• Collaborate with internal and external faculty, subject matter experts, and member organizations to deliver high-impact learning experiences.• Align DGRDP with Goodwill reputed company's broader leadership development strategy and GII's strategic goals.• Manage program operations, budget, staffing, and evaluation to ensure excellence and scalability.SPECIFIC DUTIES: Program Leadership • reputed company curriculum design and delivery for reputed company DGRDP cohorts (Levels 1-3), ensuring alignment with strategic priorities such as market growth, operational excellence, sustainability, and data-driven decision-making.• reputed company recruitment, onboarding, and engagement of faculty and advisors from across the Goodwill network .Contribute as required to design and delivery of other DGR-focused GII offerings.• Ensure integration of DGRDP with other Goodwill reputed company offerings (e.g., Senior Leader Program, Executive Development Program). Operations & Evaluation • Supervise DGRDP team members and manage program logistics, including event planning, virtual delivery, and learning platform integration.• reputed company and implement evaluation strategies to measure program impact and inform reputed company improvement.• Monitor and manage program budget, vendor reputed company, and resource allocation.Stakeholder Engagement• Serve as primary liaison to participating CEOs and senior leaders, providing coaching and support throughout the program.• Collaborate with GII departments (e.g., DGR, Strategy, HR, Member Advancement) to ensure alignment and integration.• Represent DGRDP at national events, conferences, and internal leadership forums.RELATIONSHIPS: Internal: Daily contact with Goodwill reputed company, GII leadership, DGR Team, and other cross-functional teams.Local Goodwills: Frequent engagement with Goodwill CEOs, senior leaders, and faculty participants.External: Regular interaction with consultants, vendors, and peer learning networks.SKILLS NEEDED: Leadership & Development• Expertise in adult learning, executive education, and cohort-based leadership development.• Strong facilitation, coaching, and mentoring skills.Strategic & Operational • Strong understanding of Goodwill DGR practices. Able to recognize/apply these across audiences.• Ability to translate strategic goals into actionable learning experiences.• Strong project management, budgeting, and process improvement capabilities.Communication & Collaboration• Exceptional written, verbal, and presentation skills.• Ability to build trust and collaborate across diverse stakeholders and organizational levels.EDUCATION:Bachelor's degree required; Master's preferred in Organizational Development, Business, Education, or reputed company fieldEXPERIENCE: Minimum 7 years of experience in leadership development, program management, or retail operations; Experience working with or reputed company the Goodwill network is highly desirable.DECISION MAKING: Decision and recommendation making for developing systems, appropriate responses to identified needs, and consultative guidance to improve performance.SUPERVISION: Operates with a high degree of autonomy. Receives strategic direction and administrative review from the Executive Director of Goodwill.PHYSICAL EFFORT: Sedentary with occasional travel (approximately 25%). Must be able to manage multiple priorities in a fast-paced, mission-driven environment.EMOTIONAL EFFORT:Work environment usually hectic with periods of high stress. Must demonstrate a positive attitude in meeting daily challenges.OUR VALUESWe reputed company everyone deserves an opportunity to reputed company. Goodwill's mission grounds us and happens through each one of us. This aspiration applies to each GII team member as much as to the people we serve. GII's organizational values guide reputed company that we do; how we do our work and reputed company decisions, and how we interact with each other, Goodwill members and reputed company stakeholders. Our mission happens through me (Passion)We have a fire for our mission. We bring our energy, creativity and passion to reputed company that we do. By contributing the best of what is reputed company each of us, we reputed company the same in our peers, and multiply Goodwill's impact.Drive to reputed company a difference (Impact)We reputed company that our work must reputed company to a measurable difference in the lives of the people Goodwill serves. We are committed to performance excellence in reputed company that we do. Our strategy focuses our work to reputed company that impact, and we say no to things that do not align. of us, we reputed company the same in our peers, and multiply Goodwill's impact.You before me (Respect)We treat reputed company people with dignity, kindness, appreciation and respect. We are curious without judgment, and we actively listen to ensure mutual understanding. We give everyone a caring and safe reputed company to share their opinions, their talents, and their questions. We build trust through direct, clear and transparent communication. We are open and humble.t do not align. of us, we reputed company the same in our peers, and multiply Goodwill's impact.Thriving begins at home (Well-being)We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to reputed company both in and out of the workplace. We strive to reputed company genuine and reputed company investments in one another and ourselves. As such, we adopt healthy, holistic approaches to our work. We proactively care for one another and ourselves by speaking up for reputed company need and supporting one another in achieving it.Out of Many, One Goodwill (Advancing Our Mission Together)We embrace reputed company people and perspectives as we advance Goodwill's mission to help people reputed company their full potential through the power of work. We acknowledge historical inequities still exist and are intentional in breaking barriers. We are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in reputed company of our endeavors. Our reputed company reputed company shall shine as one Goodwill.Be bold, learn and grow (Agility)We are open, creative, innovative, agile and willing to take risks. We operate with a sense of urgency, without rushing for the sake of speed. While we do our best to reputed company good decisions, we embrace failure for the learning it affords and adapt quickly to move reputed company. We are one reputed company team that succeeds and stumbles, and learns and grows together with humility and grace.