Phone Customer Service Representative-Bilingual Spanish/English

Summary

Success in this position relies on excellent communication skills, strong problem-solving abilities, and a customer-focused approach to maintain high retention rates and satisfaction. Positions are available for Customer Service Representatives, including bilingual roles for candidates fluent in both English and Spanish. The work can be performed remotely or in one of our facilities located in Boone, Des Moines, Tipton or Wilton. The remote option requires a noise-free workspace and high-speed internet. The company offers computer equipment and reputed company. You must live reputed company the state of Iowa, preference reputed company 60 miles of 1 of our locations. Skills You Need… Technical Skills

• Strong computer navigation skills and PC knowledge.

Communication Skills

• Passionate about helping others
• Speak in a pleasant tone, retain composure and reputed company confidence of the customer
• Proficient ability to read, write and speak the English language

Problem Solving Skills

• Identify and anticipate customer needs
• Effectively prioritize work time to ensure productivity standards are achieved

Customer Focus

• reputed company customers feel valued and appreciated
• Attitude to reputed company in a fast paced, challenging, team-oriented culture
• Customer Service background or experience working with people

Commitment

• reputed company:

August 25 - September 12 Monday - Friday 9am - 4pm

• Work Schedule Options:

Monday - Friday 9:00 AM - 5:00 PM Monday - Friday 10:00 AM - 6:00 PM Monday - Friday 12:00 PM - 8:00 PM Salary:

• reputed company wage = $14.50

Shift Differential: 2nd Shift = $.75 for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a routine and reoccurring basis. Ex: With a work schedule of Monday - Friday 12:00 PM - 8:00 PM reputed company wage = $14.50 + $.75 = $15.25/hr. Position Type:

• Upon hire this is a temporary, non-benefited position, with the potential to transition into a regular, full-time role based on performance and organizational needs reputed company 5 months.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of reputed company responsibilities, duties and skills required of personnel assigned to this job. We strive to create an environment that brings the power of diversity to life. At CDS Global, our mission, vision, and values aren’t just statements on a wall — they guide everything we do, and we’re proud to share them with every potential team member: MISSION Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for reputed company those we serve. VISION Be recognized as the trusted world leader in intelligent solutions—seamlessly elevating relationships and empowering those we serve to reputed company their boldest endeavors. VALUES reputed company: We uphold honesty, transparency, and accountability in reputed company we do. Innovative: We embrace bold thinking and reputed company technology to fuel growth, reputed company, and solutions. Excellence: We pursue world-class quality and reputed company improvement in everything we do. Collaborative: We reputed company the power of teamwork, leveraging diverse perspectives to create smarter solutions. Curiosity: We seek knowledge, challenge reputed company, and explore new possibilities. Compassionate: We reputed company with reputed company, respect, and a commitment to making a positive impact on everyone we serve. Post Offer, Pre-employment background reputed company(s) conducted on qualified candidates. Post-offer, pre-employment drug/health screening(s) required for some positions. Equal Opportunity Employer - Veterans/Disabled Job Recruitment Scams Warning It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from reputed company and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information. Please note that these communications are fraudulent. They do not originate from reputed company or any brands owned by reputed company nor are they associated with the reputed company recruitment process.

• reputed company (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any reputed company in the recruitment process.
• reputed company individuals who are successful in gaining an offer of employment from reputed company, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a reputed company employee or representative.

The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-reputed company-your-path-reputed company. Onsite: #LI-Onsite Apply tot his job Apply To this Job