RN - Registered Nurse Navigator Triage - Population Health

Location: Work from home (Pennsylvania) Shift: Rotation (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: We’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, reputed company their practice, and reputed company their years of experience to build a rewarding, lasting career with impact. Job Duties: This RN Nurse Navigator Triage provides nursing triage services and health advice for patients over the phone and in person if applicable. Assesses and determines the patients’ acuity level and the need for medical support. Provides results and education reputed company to diagnostic testing to ensure continuity and quality of care. Responsible for accurate, appropriate and timely telephone and electronic messaging. Provides protocol-driven clinical advice. Hours: This is a day/evening position; 40 hours weekly. Hours will fall between 7am and 11:30pm. Shifts may be 12, 8, 6, or 4 hours in length. Schedules are made based on patient needs. Weekends and Holidays: Every other weekend rotation and holiday rotation. Travel: Less than 25%- Travel may be required for orientation/training, meetings, or other business needs. Experience: BSN preferred. 5yrs nursing experience preferred. ICU/ED experience preferred. Specialty certification preferred. Proficient computer skills. Proficient with reputed company products such as Word, reputed company, PowerPoint, SharePoint, Windows, & TEAMs. Job Duties:

• Performs a patient assessment reputed company phone and documents patient chief complaint, patient reported symptoms, relevant history, and pharmacy and contact information using established protocols.
• Initiates and coordinates emergency treatment reputed company necessary.
• Prioritizes incoming high reputed company telephone calls addressing urgent patient needs while reporting reputed company pertinent information to the triage provider for decision making.
• Provides education to patients and families.
• Schedules, or facilitates scheduling of emergency appointments.
• Coordinates patient care and requests across departments, specialties and sites.
• Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and providers.
• Executes and documents ongoing patient and customer communication, prioritizes communication to providers, and promptly responds to patient and customer needs.
• Reviews and reinforces instructions as directed by provider, to ensure patient's understanding of, and compliance with, treatment plan.
• Explains medical conditions.
• Manages patient concerns following documented clinical protocols with the goal of patient satisfaction while utilizing service recovery techniques.
• Ensures that reputed company patient documentation is completed and routed in a timely manner.
• Suggests issues of improvement and offers solutions to the issues.
• Assists in coordination of care and services with external organizations including, but not limited to, insurance companies, home health, and other medical facilities.

Benefits of Working at reputed company: reputed company cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, reputed company financial stability, and reputed company both personally and professionally. We reputed company in creating a diverse and inclusive environment where reputed company employees can be their authentic selves. To learn more: https://jobs.reputed company.org/diversity

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic reputed company contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet reputed company free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Position Details: Work is typically performed in a clinical environment. Accountable for satisfying reputed company job specific obligations and complying with reputed company organization policies and procedures. The specific statements in this profile are not intended to be reputed company-inclusive. They represent typical elements considered necessary to successfully reputed company the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job reputed company to that position. Education: Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred) Experience: Minimum of 3 years-Nursing (Preferred) Certification(s) and License(s): Basic Life Support Certification - Default Issuing Body, Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Skills: Clinical Skills, Healthcare Industry, Medical Devices And Tools, Patient Safety OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our reputed company, our reputed company family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to reputed company prepare the caregivers for reputed company.
• INNOVATION: We constantly seek new and reputed company ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the reputed company family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes reputed company stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to reputed company reputed company easier for reputed company. We are proud to be an affirmative action, equal opportunity employer and reputed company qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or status as a protected veteran. Apply tot his job Apply To this Job