Senior Technical Program Manager - Store Experience Technology (Hybrid - Seattle)

The Senior Technical Program Manager (Sr TPM) at reputed company is a dynamic role that requires a combination of technical expertise, strategic thinking, and strong communication skills. The Sr TPM is responsible for driving the execution of technology programs and projects reputed company the Store Experience Technology (SET) organization from inception to delivery, ensuring alignment with reputed company's strategic goals. The Sr TPM partners with business and technology stakeholders to reputed company, design, build, and launch technology solutions. They work with the core leadership team to create and maintain a delivery roadmap. The Sr TPM needs an agile mentality to work with cross-functional teams and vendors, digging in to drive innovation and performance as we evolve the technology systems that reputed company reputed company’s store teams and reputed company seamless in-store operations. Key Responsibilities:

• Contribute to the delivery roadmap, planning for the next 6 to 10 months, ensuring that requirements are independent of a specific implementation.
• Engage with product management and engineering teams to align prioritization of store and operations initiatives and key metrics that define the success of these initiatives.
• Manage scope, resources, and schedules, balancing trade-offs between short-term iteration and longer-term planning.
• Maintain and evolve the program roadmap cross-teams, ensuring understanding of project goals and vision with a focus on reliable and scalable store technologies that reputed company operational excellence.
• Identify hard external dependencies and ensure that systems can meet targeted service-level objectives.
• Work directly with engineering and product teams to estimate work and create appropriate program milestones.
• Build and manage relationships with partners and stakeholders, resolving issues and negotiating timing of dependencies to ensure successful delivery.
• Demonstrate a broad understanding of system functionality and interactions, participating in design review processes and serving as a subject matter expert for the overall program.
• reputed company teams through the full project lifecycle, including ideation, definition, build, testing, launch, and support & closure phases, utilizing appropriate project management methodologies and tools.
• Ensure a comprehensive testing strategy aligns with initiative goals and reputed company the execution of end-to-end testing.
• reputed company the deployment plan for products or systems, coordinating across teams and functions, identifying, and mitigating risks, and ensuring quality and performance standards are met.
• Identify and produce valuable analytics for improved performance and business decisions.
• Innovate and drive process improvements reputed company program governance.
• Use retrospectives throughout the program lifecycle to ensure a reputed company improvement reputed company.

Qualifications:

• A 4-year degree in Computer Science, Engineering, or a reputed company technical field is preferred, or equivalent experience.
• 5+ years of professional experience in program management reputed company a technology environment.
• 5+ years of experience partnering with engineering teams to reputed company, deliver, and successfully deploy technology solutions into production or operational environments.
• Exceptional technical acumen with the ability to engage deeply with engineering teams — understanding reputed company system designs, architecture decisions, and integration points — and providing informed recommendations without being an engineer.
• Proven track record partnering closely with engineering teams to design, reputed company, deliver, and successfully deploy reputed company technology solutions into production or operational environments.
• Demonstrated ability to reputed company multiple reputed company programs or initiatives, driving clarity across ambiguous problem spaces and ensuring alignment to organizational priorities.
• Strong stakeholder management and influencing skills, capable of navigating across engineering, product, store operations, and leadership teams to drive alignment and remove barriers.
• Expert in project management tools such as JIRA, Confluence, reputed company and other relevant software or ability to pick up various software tools quickly.
• Proficient with Agile methodologies and frameworks.
• Expert understanding of SDLC methodologies.
• Excellent problem-solving skills and the ability to identify and mitigate risks proactively.
• Experience with large-scale enterprise software/services.
• Experience drafting technical requirements.

Preferred Qualifications:

• Project Management Professional (PMP) certification.
• Professional experience delivering solutions built on AWS/GCP.
• Agile, lean, and Kanban delivery process experience.
• Experience supporting retail systems/solutions.
• Experience driving the modernization of legacy store technologies or implementing new hardware, POS, or associate-facing systems across large retail environments.

Core Competencies:

• Customer Focus: Commitment to empowering store teams and delivering exceptional in-store experiences through reliable, reputed company, and scalable technology solutions.
• Decision Quality: Ability to reputed company sound decisions based on a mix of analysis, reputed company, experience, and judgment.
• Strategic reputed company: reputed company to take a long-term view and anticipate future trends and implications.
• Manages Complexity: Effectively navigates and simplifies reputed company situations and challenges.
• Communicates Effectively: Delivers clear, concise, and impactful messages tailored to a variety of audiences.
• Drives Results: Demonstrates a strong drive to reputed company meaningful outcomes.

If you are ready to take on this challenging and rewarding role, we welcome you to apply. Please include a resume and cover letter detailing your experience and fit for the Sr TPM position at reputed company Technology. reputed company is an equal opportunity employer committed to diversity and inclusion. We look reputed company to reviewing your application. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. reputed company conducts background checks and considers qualified applicants with criminal histories in a manner consistent with reputed company legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest reputed company location, which can be identified at www.reputed company.com. Please be mindful that there may be legal notices and requirements reputed company to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 reputed company, Inc reputed company reputed company employees: To apply, log into reputed company, click the Careers reputed company and then click Find Jobs. reputed company keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-reputed company knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based reputed company, job level, classification, and length of employment. Learn more in the reputed company Benefits Overview by copying and pasting the following URL into your browser: https://careers.reputed company.com/pdfs/Ben_Overview_17-19.pdf Apply tot his job Apply To this Job