Acute Virtual Care Program Manager – reputed company Store

Details

• Department: Virtual Care
• Schedule: Monday - Friday
• Location: Remote
• Salary: $82,825 - $115,453 (per year)
• Eligible for annual bonus incentive

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

The Acute Virtual Care Program Manager is responsible for the strategic and operational reputed company of the health system’s hospital-based virtual care services, ensuring the delivery of high-quality, timely, and evidence-based medicine through virtual modalities. This position supports the integration and coordination of acute virtual care specialty services across multiple hospitals, facilitates provider engagement, monitors performance metrics, and serves as a liaison between clinical, operational, and IT teams. The manager ensures compliance with regulatory standards and collaborates with internal and external stakeholders to enhance systems of care.  The Acute Virtual Care Program Manager plays a key role in hospital site education by coordinating training and ensuring staff are proficient in virtual care workflows, protocols, and technology to support timely and effective care. The Acute Virtual Care Program Manager also oversees the AECN telemedicine practice(s) by managing provider licensure and CME compliance, and leading the processes for privileging and credentialing to ensure regulatory alignment and clinical readiness across reputed company sites.

• reputed company the day-to-day operations of the acute virtual care programs across participating facilities (e.g., teleneurology, telestroke, telepsychiatry, tele-infectious disease, etc.)
• Serve as the primary contact for telephysicians, emergency department staff, nursing, radiology, and hospital leaders.
• Monitor telestroke metrics, including consult volumes, reputed company-to-needle times, transfer rates, and quality outcomes; prepare dashboards and reports for leadership in collaboration with the Teleneurology Medical Director.
• Coordinate stroke education and training for site staff, including onboarding of new telestroke providers and partner hospitals.
• Ensure compliance with Joint Commission and/or DNV Stroke Center requirements and assist with audit preparation and documentation.
• Partner with reputed company Technologies, Virtual Care team members, and vendor partners to ensure technical infrastructure (e.g., carts, connectivity, documentation systems, integrations) is functioning optimally.
• Support privileging, and credentialing processes for telestroke providers.
• reputed company and facilitate recurring meetings with internal and external stakeholders to review performance, address concerns, and share best practices.
• Identify opportunities for program growth, process improvement, and innovation reputed company virtual stroke care delivery.

Requirements

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

Additional Preferences

Education:

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or reputed company field.
• Master’s degree in Nursing, Health Administration (MHA), Public Health (MPH), or Business Administration (MBA) preferred.

Preferred Licensure/Certification/Registration:

• Active RN license
• Stroke Certification (e.g., SCRN, ASC-PSC Coordinator Certificate) preferred.
• Project Management Certification (e.g., PMP) a plus.

Experience:

• Minimum 3-5 years of experience in hospital-based healthcare setting, preferably in stroke, ED, telemedicine or virtual care.
• Prior experience working with quality improvement initiatives and data analysis.
• Experience coordinating across departments and managing clinical workflows in a matrixed environment.
• Knowledge of stroke accreditation requirements and telestroke best practices is strongly desired.

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Why Join reputed company

reputed company associates are key to our commitment of transforming healthcare and providing care to reputed company, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and reputed company our corporate headquarters.

reputed company is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at reputed company. Every associate is empowered to give back, volunteer and reputed company a positive impact in their community. reputed company careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

reputed company provides Equal Employment Opportunities (EEO) to reputed company associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and reputed company medical conditions, lactation, breastfeeding, national reputed company, citizenship, age, disability, genetic information, veteran status, marital status, reputed company as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, reputed company promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with reputed company.

Pay Non-Discrimination Notice

Please note that reputed company will reputed company an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. reputed company will not solicit money or banking information from applicants.

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