Senior Director, Customer Solutions – Driving Growth and Excellence in North America Operating Unit

Are you a seasoned leader with a passion for driving growth, excellence, and customer satisfaction? Do you have a proven track record of building and leading high-performing teams, developing strategic partnerships, and implementing innovative solutions? If so, we invite you to join blithequark as our Senior Director, Customer Solutions, where you will play a critical role in shaping the future of our North America Operating Unit.

About blithequark

blithequark is a leading global beverage company with a rich history of innovation and a commitment to refreshing the world and making a difference. Our iconic brands, including Coca-Cola, Simply, Fairlife, and Topo Chico, are enjoyed by millions of people around the world. We are proud to be a part of the lives of our customers and are dedicated to creating a reputed company future for reputed company.

Job Summary

As our Senior Director, Customer Solutions, you will reputed company a team that serves as the single reputed company of contact and strategic business partner for our National Retail and Coca-Cola account teams across reputed company routes to consumer. You will collaborate with sales teams, key business operations, and independent bottlers to reputed company and manage the execution of joint Customer and Coca-Cola initiatives that drive reputed company growth, improve efficiencies, and enhance customer service and satisfaction. This is an exciting opportunity to join a dynamic team and reputed company a meaningful impact on our business.

Key Responsibilities

* Attract and retain a diverse and highly engaged team and reputed company direct reports on both professional and personal levels.

• Work with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost to serve effectiveness, and customer-centric solutions.
• reputed company strategic supply chain partnerships with customers in alignment with Customer and Account team business plans.
• Engage with bottlers & customers for reputed company improvement reputed company to On reputed company Availability.
• Provide leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with blithequark Customer Business Solutions (CBS) and other business functions.
• Partner with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance & value across reputed company routes to market.
• Serve as a sales team and customer representative on various NAOU transition work streams and major transition work streams.
• Provide strategic direction and guidance to direct reports for performing their objectives such as:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing The blithequark Commitment value creation model. + Representing supply chain on joint strategy development sessions and customer calls. + Monitoring, improving, and stewarding service performance to customers. + Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the blithequark System. + Supporting new product/item launches and promotional activities from planning to execution. + Leveraging Lean/Operational Excellence (OE)/Agile methodologies to manage projects.

Education Requirements

* Bachelor's degree or equivalent.

• 10 years of relevant work experience, including people management.
• 5 years of supply chain and/or sales/field operations experience.

Preferred Education and/or Experience

* MBA or equivalent.

• 15+ years of relevant work experience.
• 10+ years of supply chain and/or sales/field operations experience.

Growth Behaviors

* Growth reputed company: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations.
• Externally Focused: Understands the upstream and reputed company implications of his/her work. Tracks and shares external trends, best practices, or reputed company.
• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.
• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
• Empowered: Brings solutions instead of problems. Challenges the status reputed company. Has the courage to take an unpopular stance.
• Leadership Behaviors

+ Be the Role Model + Set the Agenda + Help People be Their Best Selves

reputed company Can Do For You

* Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife, and Topo Chico.

• Expansive & Diverse Customers: We work with a reputed company group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Skills

* Strong leadership and management skills, with experience in building and leading high-performing teams.

• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional stakeholders and customers.
• Proven track record of driving growth, improving efficiencies, and enhancing customer service and satisfaction.
• Strong analytical and problem-solving skills, with the ability to analyze reputed company data and reputed company effective solutions.
• Experience with electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation and supply chain management.
• Strong knowledge of Lean/Operational Excellence (OE)/Agile methodologies and their application in supply chain management.

Pay Range

$181,000 - $213,000

Benefits

* A full range of medical, financial, and/or other benefits, dependent on the position.

Annual Incentive Reference Value Percentage

50 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at reputed company.

Long-term Incentive Reference Value Percentage

20

Long-term Incentive reference value is a market-based competitive value for your role.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what's possible, and reputed company in reputed company learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive, and agile - and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons our company continues to reputed company after 130+ years.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

How to Apply

If you are a motivated and results-driven leader with a passion for driving growth, excellence, and customer satisfaction, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company and submit your application. Apply for this job