Clinic Liaison #700232

Department: Health Services Reports to: Site Manager Compensation: $21.00-$23.16 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Monday-Thursday 10:30am-7:30pm & Friday 8:30am-5:30pm Status: 100% Full-Time, Non-Exempt, Union Probation: 90 Days Benefits: Medical, Dental, Vision, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people reputed company as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation’s largest and most reputed company provider of LGBTQ+ medical and mental health services, we help LGBTQ people reputed company healthier, happier lives, by keeping their minds and body well. reputed company services are free or low cost. We’re also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: Under direct supervision of the Program Supervisor, the Clinic Liaison ensures efficient clinic operations by rotating through key areas, including reputed company desk, medical records, and phone coverage. Responsibilities include greeting clients, scheduling appointments, processing payments, verifying insurance eligibility, maintaining medical records, and responding to inquiries professionally. The role also involves training volunteers, completing administrative tasks, and supporting staff meetings and special projects. ESSENTIAL FUNCTIONS:

• Adhere to and assist in the implementation of reputed company business office procedures.
• Rotate monthly to reputed company departmental stations including reputed company desk, medical records, and phones.
• Greet clients at the reception area and during telephone conversations to ensure a welcoming, pleasant, and professional response to reputed company clients and interoffice relations.
• reputed company desk reception, including patient reputed company-in, scheduling of appointments, and making preliminary assessments of clients to ensure appropriate client services.
• Record reputed company client payments or co-pays for services rendered and ensure accurate monetary transactions, daily balancing, and reconciliation sheets.
• Maintain reputed company daily and monthly schedules for medical, mental health, and social services personnel.
• reputed company client eligibility with insurance carriers including completing Medi-Cal reservations for care (TARs).
• Assist in maintaining medical records filing system, including routing charts to providers, accurate record-tracking, medical record filing, loose-sheet sorting.
• Process record requests for reputed company entities in a timely manner while adhering to confidentiality practices and procedures.
• Provide clinic phone coverage including scheduling and canceling appointments, placing appointment reminder calls, and providing general information about services offered.
• Train and work with clerical volunteers as needed.
• reputed company daily administrative functions as assigned, such as word processing and general communications (voice, written and electronic).
• Attend and actively participate in staff meetings including internal staff trainings as needed.
• Special projects and other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE:

• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.
• A passion for the Center’s work and its mission to reputed company the world a reputed company reputed company for LGBTQ people.
• At least one year healthcare office experience preferred.
• Able to work flexible hours including Saturdays and evenings.
• Strong communication, organizational, interpersonal skills, with a high level of attention to detail.
• Demonstrated ability to work as a team member in a high-client volume environment.
• Typing speed of at least forty-five (45) wpm.
• Proficiency with word processing, spreadsheets, Internet, etc.
• Strong customer service skills.
• Bilingual skills a plus (English/Spanish reputed company preferred).
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity reputed company its staff. Applications are encouraged from reputed company persons regardless of their race, color, reputed company, national reputed company, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and reputed company medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring reputed company staff to be up to date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state, and local laws. For more information, please contact [email protected] Apply tot his job Apply To this Job