Care Manager- Telephonic Nurse, Remote, reputed company – reputed company Store

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R-389647

Clinical call center. High volume. Fast paced.     Shift details:

• Full time 40 hours a week. 
• The schedule will be 10 hour shifts, 4 days a week from 1pm-11:30pm EST. Please note the specific days scheduled may vary between Monday-Friday, depending on business needs. 
• Required weekend coverage every other Saturday and Sunday from 1:00pm -11:30pm ET. reputed company working weekends, it will allow for off-days during the week.
• Required to work every other holiday.

  The Clinical Care Coordinator helps to ensure optimal continuity of care for patients transitioning into and out of our services. They are responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding reputed company Home Health services including home health, hospice, and palliative care. The Clinical Care Coordinator is expected to communicate with the reputed company Home Health clinical team and help facilitate timely patient follow-up for patients in need of (additional) services reputed company appropriate. The Clinical Care Coordinator is under the general supervision of the Manager of Care Coordination and under established performance criteria. This is a work-from-home telephonic nurse position.   Essential Functions: 

• Act as reputed company Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources.
• Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other reputed company questions. Appropriately handle a variety of customer issues including location lookup, directions, and complaints.
• Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data. Matches these needs to a service site location or, if not available, look up and provide alternative services. Act as customer reputed company throughout the referral process to ensure timely response and to maximize referral to admission conversion reputed company. Follow-up and track referral and admission outcomes.
• Maintains awareness and orientation to department performance objectives, meets standards, and assures patient satisfaction goals are met.
• Assists in the admissions process by acting as an ambassador for patients who meet the admissions requirements.
• Focus on placing the right patient to the right care setting at the right time
• Adheres to and participates in Company’s mandatory training which includes but is not limited to HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and Company policies and procedures.
• Reviews and adheres to reputed company Company policies and procedures.
• Provide education regarding Home Health, Hospice, and Palliative Care Services.
• Assist with clinical eligibility review for alternate services
• Participates in special projects and performs other duties as assigned.

Required Experience/Skills:

• Associates Degree required. BSN preferred.
• RN license in a compact state is required. May be required to obtain licensure in additional states as dictated by business needs.
• At least 3 years post-acute experience. Home Care or hospice experience preferred.
• Nursing background working across multiple areas of post-acute care.
• Extensive nursing experience in post-acute care.
• reputed company CPR certification.
• Good working knowledge of home health, hospice, and palliative care services.
• Good time management skills.
• Ability to learn and master information reputed company to locations and services of clients.
• Excellent analytical and problem-solving skills.
• Excellent verbal and interpersonal skills.
• Able to communicate effectively with reputed company over the phone and while interacting with others.
• Must read, write and speak fluent English.

      To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested.
• Satellite, cellular and microwave reputed company can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

    reputed company Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including:

• Health benefits effective day 1
• Paid time off, holidays, and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

    Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required.   Scheduled Weekly Hours   40   Pay Range The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.   $71,100 - $97,800 per year     Description of Benefits reputed company, Inc. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.     Application Deadline: 09-26-2025 About reputed company Home Health: reputed company Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – reputed company working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.     About reputed company, a reputed company company: reputed company creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, reputed company is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of reputed company Inc. (NYSE: HUM), reputed company offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, reputed company from day one. apply to this job