Telemed Assistant

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 –Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us! What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

JOB DESCRIPTION OVERVIEW: The Licensed Practical Nurse is responsible for assisting the Medical Provider in providing quality patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represents practice by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate. Maintains confidentiality of patient information.
• Creates a welcoming environment and acts as a patient advocate.
• Documents all assessments, actions, care and treatment responses, and communications in patient record in EMR or patient chart.
• Administers injections and PO medications as ordered by clinician accurately, safely, and properly documents in patient record in patient chart, EMR, logs, and requisitions.
• Performs labs on patient samples and lab controls according to protocol.
• Performs venipuncture to provide optimal blood sampling while practicing good technique and universal precautions to assure maximum safety and comfort.
• Maintains current working knowledge of all instruments, procedures, and techniques for all above services.
• Attends training sessions and meetings as required.
• Complies with quality assurance, HIPAA, customer service, infection control, and safety guidelines and other policies as set forth.
• Interacts calmly, respectfully and in a friendly manner with other staff at clinic. Refers patients to proper resources including transfer, follow up and appointments as necessary, as directed by a clinician.
• Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training.
• Ensures cleanliness of clinical area while on duty.
• Assist the Patient Service Representative with the registration of patients when needed.
• Perform patient follow up calls.
• Other duties as assigned and requested.
• Attendance and being on time, ready to work your scheduled hours is an essential job requirement.

QUALIFICATIONS / EXPERIENCE:

• Associates Degree preferred, High School diploma from an accredited institution required
• Current state LPN licensure.
• Medical Office experience preferred.
• Minimum of 1 year experience in a medical office setting preferred.
• Current BLS/PALS certification required

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to perform patient intake and document problems appropriately
• Ability to identify critical illness and act accordingly
• Working knowledge of medical terminology
• High degree of verbal communication and interpersonal skills to provide emotional support
• Ability to address and resolve conflict in a professional manner
• Ability to maintain strict confidentiality
• Ability to be flexible
• Excellent written communication skills.
• Ability to perform detail-oriented work.
• Ability to work independently yet in conjunction with a team.
• Ability to adapt to a changing and growing atmosphere.
• Ability to speak in a group setting.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Courteous and professional demeanor.
• Willingness to work as a team player to meet common goals of the facility.
• Ability to work calmly in high volume practice and meet deadlines.
• Excellent customer service skills.
• Ability to maintain a professional demeanor and composure when handling difficult

clients/stressful situations.

• Promote positive department morale through effective teamwork.
• Bilingual skills a plus.

PHYSICAL / ENVIRONMENTAL DEMANDS:

• Job performed in a well-lighted, modern medical setting
• Potential exposure to illness/disease
• Potential exposure to hazardous chemicals/materials
• Occasional travel locally
• Occasional lifting/carrying (20 pounds or less)
• Moderate to high stress level
• Prolonged sitting/standing/bending
• Moderate computer/PC work/telephone use

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week. Apply tot his job Apply To this Job