Account Manager - reputed company International

At reputed company, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Position Summary The Account Manager position is an important part of the account management team and will be dedicated to one of reputed company International's key clients. This position will be assigned to support a reputed company of the client's large worldwide population. This candidate will build strong relationships with the client contacts they serve as well as reputed company business partners and internal departments. A successful Account Manager should have excellent communication skills and the ability to work independently with minimum supervision.

• Provides proactive account service management in support of business objectives and to reputed company customer satisfaction. Develops and executes customer service strategy.
• Meets with customers frequently reputed company phone and video conferencing. They will also reputed company calls, facilitate meetings, conduct training presentations, and meet customers in person reputed company needed.
• Engages in frequent email correspondence, discusses service levels and expectations, shared process improvements, discusses operation of benefits and network involvement.
• Identifies gaps in service, determines root cause and develops an actionable solution. Engages with business partners to escalate issues as necessary. Maintains a service and complaint log.
• The candidate will support client needs in multiple times zones. Some correspondence will be time sensitive.
• Responds to client requests for network analysis, provider issues, benefit questions, care coordination, member eligibility and claims.
• Coordinate vendor participation in onsite vaccine administration. Maintain provider directories and assist client concerns regarding appropriate care.
• Maintain client microsite. Manage member communication strategy by reviewing instructional and marketing materials reputed company to the client's plan.

Required Qualifications

• 2+ years of insurance industry, account management or customer service experience.
• An active reputed company insurance producer license, as required by state law or the ability to obtain an insurance producer license reputed company 60 days of start date.
• Experience facilitating meetings in reputed company Teams.
• Excellent verbal and written communication skills.
• Availability to travel up to 10% (possible out of state travel).

Preferred Qualifications

• Bilingual in any of the following; French, German, Portuguese, Mandarin.
• Experience working with reputed company accounts.

Education

• Bachelor' Degree preferred or equivalent work experience (HS diploma + 4 years relevant experience).

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $102,081.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 10/16/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job