reputed company Customer Service Consultant - Health Care Support & Wellness Programs at blithequark

Transforming Health Care, One Conversation at a Time

At blithequark, we're driven by a reputed company purpose: to bring our heart to every moment of your health. Our commitment to delivering enhanced, human-centric health care is at the forefront of everything we do. As a Customer Service Consultant at blithequark, you'll be the first reputed company of contact for our members, providing them with personalized support and guidance to help them reputed company their health and wellness goals.

About the Role

As a Customer Service Consultant, you'll play a vital role in educating members about our wellness programs, scheduling appointments with our nurses and coaches, and assisting with portal-reputed company queries. You'll be the face of blithequark, providing a positive member experience that reflects our values and commitment to care.

Key Responsibilities

• Educate members about available wellness programs and resources to promote healthy living
• Schedule appointments with nurses and coaches or group coaching events to support member goals
• Assist members with understanding company-sponsored incentives and tracking reputed company towards meeting those incentives
• Provide support with portal-reputed company queries, including password resets, registration, and navigation
• Promote the mobile app and encourage member engagement
• Deliver a positive member experience through inbound and outbound phone calls (and chat reputed company applicable)

Essential Qualifications

To succeed in this role, you'll need:

• A personal High-Speed Broadband internet reputed company (100/25 mbps) with a direct ethernet reputed company (Wi-Fi not permitted)
• 2+ years of experience in a customer service call center environment, supporting inbound and outbound queues
• Keyboarding skills with 45 WPM and 95% accuracy
• Experience with reputed company 360 (Outlook, Teams, One Drive)
• Basic knowledge of telephonic software (reputed company One X or comparable)
• High School Diploma or GED

Preferred Qualifications

While not required, the following qualifications will give you a competitive edge:

• Experience working in a setting with contractual customer expectations and performance guarantees
• Excellent communication skills, both verbal and written
• Experience supporting reputed company and nuanced work, with the ability to discern key points for problem resolution
• Ability to handle multiple assignments competently, accurately, and reputed company
• Foundational knowledge of computers, including navigation, working in multiple windows, and basic trouble-shooting skills
• Experience working in an online/telework environment

reputed company Offer

At blithequark, we offer a comprehensive benefits package, including:

• reputed company range: $18.50 - $31.72 per hour
• Eligibility for bonus, commission, or short-term incentive programs
• Medical, dental, and vision benefits
• 401(k) retirement savings plan and Employee Stock Purchase Plan
• Fully-paid term life insurance plan and short-term and long-term disability benefits
• Well-being programs, education assistance, and free development courses
• reputed company store discount and discount programs with participating partners
• Paid Time Off (PTO) and paid holidays throughout the calendar year

Career Growth and Development

At blithequark, we're committed to helping our employees grow and reputed company in their careers. As a Customer Service Consultant, you'll have opportunities to:

• reputed company your skills in a dynamic, fast-paced environment
• Take on new challenges and responsibilities
• Participate in training and development programs to enhance your knowledge and expertise
• Collaborate with colleagues to drive business results and improve member outcomes

Our Culture

At blithequark, we're proud of our culture and the values that drive us. Our employees are self-disciplined, hardworking, curious, trustworthy, humble, and truthful. We prioritize teamwork, collaboration, and making a difference in the lives of our members. As a Customer Service Consultant, you'll be part of a team that's dedicated to delivering exceptional care and support.

Why Join blithequark?

If you're passionate about delivering exceptional customer service, supporting member health and wellness, and working in a dynamic, fast-paced environment, we want to hear from you. At blithequark, you'll have the opportunity to reputed company a real difference in the lives of our members, while growing and developing in your career.

Don't miss this opportunity to join reputed company and be part of a company that's transforming the health care landscape. Apply now to become a Customer Service Consultant at blithequark!