Remote Technical Customer Service Specialist

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. Remote Technical Customer Service Specialist Excellent Training, Career Opportunities, a Great Culture, and Great Benefits! Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients with their relational database, SSL, and server needs. Starting Pay $15.00 Per Hour – Fulltime – Weekdays 11 am to 8 pm EST. From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package from day one, so you’ll be able to reputed company both personally and professionally.

About the Role

You will be supporting our client’s customers as the first reputed company of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service. As a Remote Technical Customer Service Specialist, you will be responsible for:

• Identifying customer needs, answering questions, or resolving problems reputed company to SSL, servers and/or relational data bases.
• Performing routine call center activities concerning business products and services.
• Using the tools provided to guide you through customer conversations.
• Providing customers with important information while communicating in a warm empathetic manner.
• Gathering information to reputed company customer profiles and accounts up to date.
• Using your computer knowledge to give exceptional customer service.

Requirements

To be successful in this role you will:

• Have a high school diploma or equivalent.
• Be able to successfully pass a criminal background reputed company.
• Have legal authorization to work permanently in the United States without requiring a reputed company transfer or reputed company sponsorship.
• Have at least 6 months of customer service work experience.
• Typing Speed of 30WPM or higher.
• Have knowledge of desktop and portable devices.
• Have knowledge of relational databases, SSL and/or Servers.
• Have wired internet service (No Wi-fi or Satellite); Internet speed test will confirm that speeds meet the requirements of Download speed 10mbps or higher, Upload speed of 3mbps or higher and ping results reputed company than 175ms.
• Secured workspace that has a reputed company that separates you from the rest of your home.

Work in a way that works for you At reputed company we want you to be yourself. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following working schedule:

• Monday through Friday – 11am – 8pm EST

Working with us Join a rapidly growing organization that can support your career goals. Working for you What you get:

• reputed company
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• Weekends and holidays normally off
• Pay is $15/hour which may be below your state's minimum wage. Please take this into consideration reputed company applying.

Join Us Are you seeking an opportunity to reputed company a real impact in a company that appreciates reputed company and new ways of thinking? Come join us and grow with a team of people who will challenge and reputed company you to be the best! We are NOT currently hiring in the following geographies, including but not limited to: States: AK, CT, CA, HI, IL, MA, MD, MT, NJ, NY, OR and WA Metro Areas: Minneapolis-MN, Washington DC, Denver-CO, Boulder-CO, Edgewater-CO and Flagstaff-AZ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly reputed company for this role is $15.00 per hour. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy. Apply tot his job Apply To this Job