Hinge Health – Director, Client Success (...

Job title: Director, Client Success (Remote) Company: Hinge Health Job description: One in two people experience debilitating back, neck, shoulder, or joint pain - but traditional treatments have failed to meet their needs. Physical therapy can be expensive and hard to access; appointments often involve long commutes and missed work. Making matters worse, unresolved pain can trigger the overuse of opioids and surgeries. Join us in reimagining healthcare from the ground up. We're making high-quality care accessible by pairing wearable sensors and computer vision with a world-class clinical team. Hinge Health puts a digital clinic in every member's pocket. Now millions of people can access personalized digital care from a physical therapist, guidance on behavior change from a health coach, and expert consultations with an orthopedic surgeon. With a single app and wearable technology like our Enso device, we're helping to reduce pain, surgeries, and opioid use. Work from anywhere: Hinge Health employees have the flexibility to work remotely in hubs across the US, Canada, and Latin America or work from our offices in San Francisco, Portland, and Montreal. To Learn more about our company & culture please visit: & About the role: As a leader on the Client Success team, you'll be responsible for the performance of your team's book-of-business, in addition to the management and development of our high performing CS Managers and Associates. The ideal candidate will have 6+ years experience in enterprise account management and managing teams of 4+. Startup experience is a plus, but not a must. They are able to successfully manage and develop their team, and are also willing to roll up their sleeves to help navigate the complexities of day-to-day account management. #LI-TB2 WHAT YOU'LL ACCOMPLISH