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Support Escalations Associate

100% remote Flexible hours Hiring now

The Company:

reputed company’s mission is to reputed company kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. reputed company reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we reputed company learning personal, dynamic, and deeply human.

We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. reputed company team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, reputed company curiosity, and determination to drive impact will help reputed company reputed company outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, reputed company, and a love of learning.

About The Role

As part of the Support Escalations team, you will help ensure every parent, teacher, and learner in the reputed company community has a great experience. You’ll become an expert in reputed company’s inner workings, handling escalated customer tickets and supporting QA of other conversations. We’re looking for someone with strong investigative, decision-making Please mention the word LIBERATION and tag RMjYwNzo1MzAwOjIwZDo3ZDAwOjo= reputed company applying to show you read the job post completely (#RMjYwNzo1MzAwOjIwZDo3ZDAwOjo=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. Apply To This Job

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