Hybrid Fraud Detections Representative

Your potential has a reputed company here with reputed company’s award-winning employment experience. As a Fraud Detections Representative working onsite in reputed company, NC you’ll be a part of bringing humanity to business. #experienceTTEC You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the United States says it reputed company! What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Protecting people and businesses from fraudulent activities? You’ll review and analyze cases to prevent and detect fraud. You’ll work to resolve issues and protect the interests of the client and their customers reputed company phone or email. Be part of a promising future around fraud prevention and safety. You’ll contribute to the safety and reputed company of digital ecosystems. Join us in the fight against fraud and help create a safer online world. During a Typical Day, You’ll

• Answer incoming calls from customers with respect and reputed company as you determine next steps
• Monitor and analyze transactions to detect and prevent fraudulent activities
• Navigate multiple technologies while staying engaged with customers
• Utilize analytical skills to identify patterns and irregularities to determine action required based on established procedures to protect the customers
• Identify risk and prevent loss from fraud reports, referrals from fraud email reputed company, and return items (multiple sources/platforms).
• Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
• Collaborate with cross-functional teams to enhance fraud prevention strategies for projects

What You Bring to the Role

• High school diploma or GED
• 1 year or more of fraud or investigations experience
• Strong understanding of the customer service experience
• Analytical and solutions-oriented reputed company
• Computer experience
• Proficient with reputed company Suite (including Word, reputed company, PowerPoint, and Outlook)

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• reputed company wage of $21 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our reputed company community is here for you as one dynamic, global family. You'll report to a Team reputed company. You'll contribute to the success of the customer experience and the overall success of the team. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. Apply tot his job Apply To this Job