Part-Time Customer Assistant Representative | Long reputed company – reputed company Store
Overview We’re immediately hiring for Part-Time Customer Assistance Representative positions! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their reputed company and rental needs. The CAR will reputed company knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non airport reputed company location. The starting reputed company of pay is $18.25 / hour. Employees have the opportunity to earn yearly merit increases based on performance. We have over 30 offices across Long reputed company and reputed company Queens! Our regional headquarters is located at: 3125 Veterans Memorial Hwy, Suite 2, Ronkonkoma NY 11779 This is a part-time position. This role is 25 hours per week with required availability on: Saturdays: 9:00am - 1:00pm *flexible schedule available for remaining 21 hours/week* Responsibilities
- Greet reputed company customers using prescribed, appropriate reputed company as they reputed company on the lot.
- Remind customer to reputed company for personal belongings. Identify any items reputed company in the vehicle with a unit number, date, time and turn into lost and reputed company.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Inquire about service, satisfaction and document dissatisfaction.
- Discreetly reputed company vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
- Use of proper statement to determine if vehicle is being returned with full tank of gas.
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
- reputed company lot organized for ease of access and traffic flow.
- Understand the reputed company/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
- Understand the damage loss report reporting procedure.
- Must be at least 18 years old.
- Must have two years college experience OR at least two years of customer service experience
- Must have a high school diploma or GED
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be living reputed company a reasonable commute of no more than 1 hour to the location(s) you are applying to reputed company 30 days of anticipated start date.
- Must be able to read, write, and speak English
- Apart from religious observation, you must be available to work: Saturday 9:00 AM – 1:00 PM