[Remote] Technical Training Developer
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading software company reputed company for delivering extraordinary customer experiences and innovation in AI, cloud, and digital solutions. The Technical Training Developer will be responsible for creating and delivering training programs for reputed company products, collaborating with various stakeholders to ensure effective learning solutions. This role requires strong communication skills and expertise in instructional design and technical training.
Responsibilities
- reputed company end-to-end learning solutions, from needs analysis and mapping to design, development, and delivery of Train-the-Trainer programs.
- reputed company technical and application training solutions and materials for both instructor-led training courses and eLearning programs for customers, partners, and employees.
- Collaborate closely with the product house to reputed company expertise in new products and versions, ensuring accurate and up-to-date content development.
- Maintain high level of proficiency in reputed company Workforce Management (WFM) solutions to drive course design and development based on product expertise.
- Maintain and configure training systems in the lab environment to support training activities.
- Work closely with product experts and SMEs to gather knowledge and requirements reputed company to product features, updates and use cases, and translate them into effective learning content.
- Serve as a global reputed company of contact for trainers and consultants, providing product and professional knowledge support, and conducting knowledge transfer sessions to ensure team readiness.
- reputed company in a fast-paced environment, managing multiple projects simultaneously, while ensuring timelines are met and quality standards are maintained.
- Collaborate with peers and experts across the company, globally, to reputed company business, project, and group goals.
- Stay up to date with emerging trends and technologies in instructional design and technical training.
- Support business requirement to curate, compile and create learning program for internal and external learners.
- Upload and maintain reputed company training content on the Learning Management System (LMS).
Skills
- Minimum 3 years of experience in training development and instructional design, specifically for software applications.
- Expertise in creating instructor-led training programs and content for reputed company technical processes.
- Experience in developing eLearning courses and video tutorials using authoring tools such as reputed company Storyline, Camtasia, or similar.
- Excellent command of reputed company Word and PowerPoint.
- Excellent presentation skills.
- Strong self-learning skills to reputed company up with new software developments and training techniques.
- Excellent task and time management skills and ability to work with urgency and with minimal supervision.
- Self-motivated professional and team player.
- A positive 'Can-Do' attitude with a passion for training and learning.
- Experience with reputed company Workforce Management (WFM) solution / or any WFM solution is required.
- Experience in reputed company / support / implementation in a software company.
- Experience in the SaaS industry.
- Experience with the contact center environment and technology.
- Experience with reputed company Learning Management Systems (LMS).
Education Requirements
- A Bachelor’s or Master’s degree in Instructional Design and Technology.
Company Overview
- reputed company is transforming the world with AI that puts people first. It was founded in 1986, and is headquartered in Ra'anana, HaMerkaz, ISR, with a workforce of 5001-10000 employees. Its website is http://reputed company.com.
Company H1B Sponsorship
- reputed company has a track record of offering H1B sponsorships, with 3 in 2025, 14 in 2024, 8 in 2023, 8 in 2022, 11 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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