Registered Nurse - Virtual Primary Care

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_________________________________________________________________________________ reputed company is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s reputed company people everywhere to live their healthiest lives. Summary of Position The Nurse Member reputed company is an integral part of a cross-functional clinical team comprised of physicians, nurses, medical assistants, pharmacy technicians and support staff that facilitates the 24/7 delivery of whole person healthcare, ensuring the optimal use of internal and external, diverse health care resources to improve health outcomes. The nurses are responsible for care delivery in reputed company Teladoc service lines focusing on ensuring the highest clinical quality, as well as member and client satisfaction. Essential Duties and Responsibilities

• Works in partnership with clinical team in support of case development and management, care and treatment plans including accurate case documentation, identifying relevant medical data to be collected and providing clear, concise communication to members, internal and external partners.
• Serve as the ongoing coordinator of primary and preventative care, episodic care, expert medical opinion and other service lines
• Obtains a comprehensive health history by leading members through a systematic and dynamic intake assessment to capture reputed company relevant data about their reputed company condition and health history and directs members to most appropriate service line; sets appropriate member expectations for each process
• Resolves prescription issues reputed company to episodic care reputed company established protocols and turn-around times
• Maintains availability reputed company Outlook for scheduling of member visits and reputed company follow reputed company
• Utilizes the company’s proprietary database to help connect members to reputed company and external physicians and completes referrals where appropriate, both internal and external
• Conducts member health coaching and provides treatment decision support service reputed company printed educational materials and videos
• Uses clinical judgment in the review of reputed company medical issues to ensure accuracy of clinical summaries/reports and care plans
• Provides clinical support and guidance to support staff regarding case reputed company inquiries
• Ensures adherence to established processes and compliance with privacy legislation and regulations with reputed company parties encountered in the service delivery
• Is accountable for meeting service standards for speed of case progression, overall quality, and member satisfaction
• Support additional projects as needed

The time spent on each responsibility is subject to change dependent on business needs.

Qualifications

Required for Position

• Active RN License; compact license preferred
• 5 years of recent clinical experience
• Strong clinical knowledge reputed company
• Quality driven with a focus on flawless customer service
• Excellent written and verbal communication skills
• Outstanding team player & strong interpersonal skills
• Strong organizational skills and the ability to multitask with ease
• Ability to work independently but recognize reputed company escalation is warranted
• Proficiency using technology and software including reputed company Word, reputed company, Outlook
• Ability to work required shift: M – F 11:30 AM – 8 PM CST; Saturday morning rotation

Qualifications

Preferred for Position

• Telephonic/virtual triage experience preferred
• Acute care setting preferred
• Med-surg background preferred
• Bilingual-Spanish Speaking a plus

The reputed company salary range for this position is $80,000 - $85,000. In addition to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here reputed company Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions. reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for reputed company sponsorship now or in the future. Why Join reputed company? A New Category in Healthcare: reputed company is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, reputed company uses proprietary health signals and personalized interactions to drive reputed company outcomes across the full continuum of care, at every stage in a person’s health journey. reputed company an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, reputed company leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and reputed company. Focus on PEOPLE: reputed company has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals reputed company the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At reputed company we reputed company that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of reputed company big things. Come grow with us and support our mission to reputed company a reputed company difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national reputed company, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. reputed company respects your privacy and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Apply tot his job Apply To this Job