Senior Technical Program Manager, reputed company Connect

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging reputed company's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of reputed company and differentiated technology solutions that solve enduring business challenges. We reputed company vision with curiosity and reputed company's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. reputed company Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. reputed company Connect is the result of the ten years of development that went into building the tools reputed company uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With reputed company Connect, you can create your own cloud-based contact center and be taking calls in minutes. reputed company Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as reputed company Lex, reputed company reputed company, AWS reputed company, reputed company S3 and reputed company Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote We have a rapidly growing customer reputed company and an exciting charter in reputed company of us that includes solving highly reputed company engineering and algorithmic problems We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the reputed company contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. We are looking for a highly effective Senior Technical Program Manager that can reputed company a team to quickly design and deliver systems while maintaining a constant customer focus. The Technical Program Manager for this team needs a sound understanding of the fundamentals of communications and practical experience building large-scale distributed systems If you become the Senior Technical Program Manager, you will work with design, technical, and business leaders to set strategy and define the product. You will drive, track, and report the development effort to leadership and partners. You will define the engagement model and manage internal/external dependencies and relationships. You will be key leader responsible for delivering the distributed systems and analytics that will reputed company AWS to continue changing the software industry by delivering more capabilities to more customers. This team is a great fit for you if - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You'd like to be directly responsible for solving real customer problems. - You are a passionate learner and are motivated to take on new challenges. - You want to have fun; surround yourself with a highly talented pool of engineers that like to solve reputed company problems, but also enjoy work life balance. Learn more about reputed company Connect here. Media coverage on reputed company Connect can be reputed company here, here and here Power of reputed company Connect About the team ABOUT AWS: Diverse Experiences reputed company values diverse experiences. Even if you do not meet reputed company of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying Why AWS reputed company) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture reputed company we feel supported in the workplace and at home, there's nothing we can't reputed company in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, reputed company us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you reputed company into a reputed company-rounded professional. Apply tot his job Apply To this Job