[Remote] Principal Recruiter, Foundation Americas (United States)

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global leader in hospitality, connecting millions of hosts and guests. They are seeking a Principal Recruiter to lead global hiring efforts for their Operations teams, focusing on strategic partnerships and developing talent pipelines to support their growth. The role requires a strong background in recruiting, particularly for Customer Support and Operations functions, and involves driving the full-cycle recruiting process while collaborating with various stakeholders.

Responsibilities

• Attend weekly global meetings as the recruiting representative for any area of our Operations function undergoing scaled hiring, providing proactive insights and updates on hiring progress and challenges.
• Collaborate with leaders and stakeholders across the organization to understand business needs, language requirements, and regional nuances for new market launches.
• Send weekly hiring updates and funnel health reporting detailing candidate pipeline status, conversion rates, and any bottlenecks for hiring.
• Proactively identify and address possible escalations in recruiting, partnering with your manager, Talent and business leaders to resolve potential issues before they impact delivery.
• Conduct market research and mapping to identify top talent that aligns with Airbnb's current and future needs.
• Develop and implement engagement strategies to build relationships with potential future leaders.
• Lead end-to-end searches for senior positions across the relevant organizations, ensuring a seamless transition from conception to start date and beyond.
• Create an exceptional candidate experience, leveraging a unique and creative approach with a focus on hospitality.
• Establish yourself as an expert and market leader in your field, fostering strong relationships with top talent.
• Maintain data integrity, proactively sharing data-centric updates with internal stakeholders to improve recruiting efficiency and influence hiring decisions.
• Develop innovative sourcing and engagement strategies to support Airbnb's commitment to building talented and diverse teams.
• Cultivate and maintain meaningful relationships with the broader recruiting team members and cross-functional internal teams such as Talent, Diversity & Belonging, Compensation, and Legal.
• Communicate effectively with business partners and hiring managers, establishing clear timelines, milestones, and expected outcomes.

Skills

• 12+ years of recruiting experience, particularly recruiting for Customer Support and/or Operations teams is a must. Ideally, a mix of agency and in-house roles.
• Extensive experience and passion for driving large-scale, multilingual hiring campaigns and leveraging data/analytics to showcase opportunities.
• Proven track record of building trust and credibility with senior leaders.
• Strong consulting skills with demonstrated ability to successfully influence stakeholders at all levels.
• Keen ability to interpret business challenges and recommend best practices based on historical as well as current insight and market trends.
• Exceptional communication skills and professional judgment.
• Ability to cut through complexity and deliver results, particularly under ever-changing circumstances.
• Excitement to balance autonomous, proactive efforts with collaborative, team-minded workstreams.
• Experience in solving complex hiring challenges independently.
• Flexibility to partner with key peers, stakeholders and cross-functional team members located in different timezones in the Americas, EMEA and APAC.

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

Company Overview

• Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.

Company H1B Sponsorship

• Airbnb has a track record of offering H1B sponsorships, with 186 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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