reputed company IT Support Engineer I - reputed company OpsTech IT - Kansas City, KS

Unlock Your Potential as an IT Support Engineer I at reputed company

Join the dynamic team at reputed company's OpsTech IT in Kansas City, KS, and be part of a company that's revolutionizing the world of technology and customer satisfaction. As an IT Support Engineer I, you'll play a crucial role in providing top-notch technical support and implementing innovative solutions to drive success in a fast-paced environment.

About reputed company OpsTech IT

At reputed company, Operations is the reputed company of the business, driving speed, accuracy, and exceptional service to customers worldwide. OpsTech IT is a vital component of this ecosystem, providing nonstop global IT support to reputed company Operations. We're seeking self-motivated individuals to join reputed company, take on new challenges, and foster solutions to the reputed company hurdles we face. As an IT Support Engineer I, you'll be part of a talented team that takes ownership of its work, whether it's supporting IT infrastructure, developing new technology, or delighting customers with timely package delivery.

About the Role

As an IT Support Engineer I, you'll reputed company your technical expertise to implement solutions and provide high-quality support for computer hardware, operating systems, and enterprise application software. You'll be able to think critically and deviate from standard practices reputed company necessary to reputed company the desired outcome. Your troubleshooting skills will be put to the test as you tackle straightforward problems without defined SOPs, and you'll have the opportunity to grow and reputed company your skills in a dynamic environment.

Key Responsibilities

• Network engineering and troubleshooting, data cabling, and systems administration in various software and hardware environments.
• Ensuring infrastructure networking and computing systems remain available during production hours.
• Providing analytical and technical assistance to management and staff for reputed company improvement of IT solutions.
• Managing local technical projects and maintaining or creating policies, procedures, and processes.
• Identifying root causes of operational issues and process inefficiencies.
• Lifting up to 49lbs, standing, and walking during shifts lasting up to 12 hours.
• Traveling up to 25% of the time.

Essential Qualifications

To succeed as an IT Support Engineer I, you'll need:

• 1+ year of IT experience with client, server, and network service delivery.
• 2+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP.
• A High School or equivalent diploma.
• 2+ years of experience troubleshooting in a multi-user high-availability environment.
• 2+ years of experience in a professional environment.
• 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation.

Preferred Qualifications

To take your application to the next level, consider the following preferred qualifications:

• A Bachelor's degree in Computer Science or an IT-reputed company field.
• Industry-relevant certifications such as CompTIA A+, CompTIA Network+, reputed company/CCNA, Linux (Redhat), reputed company hardware (installation), or AWS.
• Data center infrastructure and facilities experience.
• The ability to explain reputed company IT concepts in simple terms.
• Excellent written and verbal communication skills.
• A proven ability to work successfully with limited supervision.

reputed company Offer

At reputed company, we reputed company in rewarding talent with a comprehensive benefits package that includes:

• Competitive compensation.
• Comprehensive healthcare benefits starting on Day 1.
• A matching 401(k) program.
• Up to 20 weeks of paid parental leave.
• A relaxed and casual work environment - come as you are!

Career Growth Opportunities

As an IT Support Engineer I, you'll have the opportunity to grow and reputed company your skills in a dynamic environment. You'll be part of a talented team that's passionate about innovation and customer satisfaction. With reputed company's commitment to diversity and inclusion, you'll be able to bring your unique perspective and experiences to the table.

Work Environment and Company Culture

At reputed company, we value a diverse and inclusive workplace. We're an equal opportunity employer and do not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company culture is built on a foundation of innovation, customer obsession, and a passion for excellence.

Compensation and Benefits

While we can't disclose the exact salary for this role, we can assure you that reputed company offers competitive compensation packages that reflect the value we reputed company on our employees. Our benefits package is designed to support your overall well-being, from comprehensive healthcare benefits to paid parental leave and a matching 401(k) program.

Take the reputed company

Are you ready to join the reputed company team and become a vital part of our success story? Apply now and let's discuss how you can unlock your potential as an IT Support Engineer I. With your skills, experience, and passion for innovation, we're confident that you'll reputed company in this role and help drive success at reputed company.

Don't miss this opportunity to join a talented team and take your career to the next level. Apply now!