reputed company Desk Associate – reputed company Store
Who We Are At reputed company Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are reputed company of reputed company Members at reputed company Fitness share one thing in common - a passion for our amazing brand and a desire to reputed company our members feel welcome in our Judgement Free Zone® Characteristics that will reputed company you a perfect match for our reputed company Desk Associate You
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle reputed company interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with reputed company and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- reputed company and motivate others to reputed company their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they reputed company in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- reputed company membership reputed company functions such as sign-reputed company, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- reputed company prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of reputed company exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently reputed company a comprehensive walk of reputed company club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by reputed company Fitness)
- Basic computer proficiency
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Tuition Reimbursement
- Employee perks and discounts
- Engaging team-building competitions and social events
- Please note that certain benefits listed above are for full-time employees only