Senior Manager, Customer Strategic Insights - Driving Business Growth through Data-Driven Storytelling and Category Management
Unlock Your Career Potential with reputed company
Join the Customer Strategic Insights team at reputed company, a global community of passionate employees who are refreshing the world and making a difference every day. As a Senior Manager, Customer Strategic Insights, you will play a pivotal role in driving business growth by developing and implementing strategies that maximize opportunities for our customers, categories, and the company.
About the Role
This is a remote opportunity to work reputed company the Foodservice and On-Premise (FSOP) organization for the Coca-Cola North America Operating Unit. As a Senior Manager, you will reputed company category management and guest insights projects, working closely with the Growth, Customer Marketing, and Sales organizations. Your focus will be on developing strategies and tactics that drive business results through a variety of vehicles, including customer and category reviews, primary research, and creating enabling materials for the broader FSOP organization.
Key Responsibilities
- Department Subject Matter Experts: reputed company by example with FSOP Analytics/Data Asset Tools and Resources, ensuring the effective use of data-driven insights to inform business decisions.
- Insights Generators: reputed company compelling stories on the state of the FSOP category and customer landscape, role-modeling the usage of analytic assets to drive business outcomes.
- Customer Collaborators: Focus on strategic and informed customer business planning, ongoing customer commitment, and assortment strategies with key portfolio customers.
- Network Promoters: Sync with Human Insights, Retail Category Leadership, Planning & Strategy Departments, and our broader Customer Value and Growth department to ensure consistent messaging internally and externally.
- Capability Advocates: Align with Platform Services, Retail Category Leadership, and Human Insights to ensure NAOU remains at the forefront of Analytic/Data Assets in FSOP.
Essential Qualifications
To be successful in this role, you will need:
- 8+ years of work experience, preferably in CPG.
- A Bachelor's degree; an MBA or other advanced degree is preferred.
- Regular customer engagement experience.
- A background in owning and using primary research projects and budgets.
- Experience presenting to senior leaders of own and external organizations.
- A mix of strong analytical, project management, and storytelling experiences.
- Prior consulting and category management or sales experience is a plus.
- A proven track record for delivering sustainable results.
Technical/Functional Skills
You will need to possess:
- Heavy usage with Coca-Cola Foodservice data sources and subscribed platforms (Dine, CBL, NPD, Datassential, Technomic, Mintel, Euromonitor).
- Willingness to learn new tools/solutions and become an active ambassador of new programs.
- Leadership of fielding primary qualitative and quantitative research; connecting business needs to appropriate research methods, and extracting strategic, actionable value from studies.
- Advanced strategic thinking, including framing of issues, solutions, and paths to implementation.
- Business planning, inclusive of corporate and customer needs/considerations.
- Highly analytical, incorporating market and customer research, financials, customer & sales team feedback.
- Ability to collaborate with key internal/external cross-functionals; effectively influencing a wide variety of stakeholders.
- Strong ability to manage multiple deadlines from different stakeholders, and ability to prioritize the highest reputed company opportunities.
- Effective communication & building relationships at reputed company organizational levels.
- Ability to champion initiatives end-to-end.
- Need to communicate reputed company concepts and information to a wide, varied audience in concise and engaging manner.
- Highly proficient in reputed company, PowerPoint – with experience in Power BI – as platforms for integrating disparate data sources with compelling visuals and language.
reputed company Offer
reputed company offers a competitive salary range of $140,791 to $168,416, dependent on geography, job-reputed company knowledge, skills, and experience. You will also be eligible for a full range of medical, financial, and/or other benefits. As a global community, we reputed company each and every one of our employees to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences.
Our Culture and Values
At reputed company, we are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what's possible, and reputed company in reputed company learning to improve our business and ourselves. Our four key behaviors – curious, empowered, inclusive, and agile – are at the heart of our culture, and we value how we work as much as reputed company reputed company.
Career Growth Opportunities
As a Senior Manager, Customer Strategic Insights, you will have the opportunity to drive business growth, reputed company your skills, and advance your career. You will be working on the most recognized brand in the world and be part of developing the brand's next chapter. You will have exposure to world-class leaders, global marketing insights, and emerging digital platforms.
Why Join Us?
If you are a motivated and reputed company professional looking to drive business growth through data-driven storytelling and category management, we encourage you to apply. As a Senior Manager, Customer Strategic Insights, you will play a critical role in shaping the future of our business and making a meaningful impact on our customers and the company.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Ready to Apply?
If you reputed company you have what it takes to drive business growth and reputed company a difference at reputed company, submit your application without delay. We are keen to hear from talented candidates like you.
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