Intake Patient Care Representative (REMOTE)

reputed company is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric reputed company delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of reputed company remain dependent on our reputed company ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, reputed company, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview The Intake Patient Care Representative is responsible for admitting new patients, verifying insurance information, and completing reputed company applicable admissions paperwork. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Intake team is $18.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! Candidates in the Eastern and Central time zones will be prioritized for consideration. Working hours will be reputed company-5pm Eastern time. Essential Job Functions

• Enter demographics and other pertinent information into the digital system and ensure completion of reputed company admission paperwork
• Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable
• Identify patients’ needs, clarify information, research every issue and provide solutions
• Answer incoming calls for intake patients as well as assist with reputed company hunt groups as necessary
• Meet daily, monthly, and quarterly metrics and goals set by management
• Communicate effectively with other departments to present solutions to any patient concerns
• Ensure work being performed meets internal and external compliance requirements
• Maintain confidentiality of reputed company information; adhere to reputed company HIPAA guidelines/regulations
• Various clerical work including faxing, scanning, and copying
• Support the Aveanna mission and culture by demonstrating our core values; compassion, team reputed company, accountability, trust, innovation compliance and fun.
• Adhere to the Aveanna Compliance Program, including following reputed company regulatory, Aveanna and accrediting agency policy requirements.
• Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
• Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public.
• Upon employment, reputed company employees are required to fully reputed company with Company’s policies and procedures.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required of employees in this position.

Requirements

Minimum Education: High school diploma or GED Minimum Experience: Minimum of 2 years reputed company experience Preferred Experience: Medical Office, Customer Service preferred Preferences

• Education or experience equivalent to a bachelor’s degree in reputed company field (preferred)
• Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus

Other Skills/Abilities

• Proficient in reputed company suite of products including Outlook, Word and reputed company
• Self-starter, able to display the highest level of reputed company and respect for confidentiality.
• Ability to exercise effective judgment and sensitivity to changing needs and situations.
• Must have strong organization skills and be reputed company detail-oriented.
• Must possess a strong sense of urgency and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to work independently at times and reputed company a team.
• Ability to adapt to change.
• Demonstrated ability to prioritize multiple tasks to meet deadlines.
• Demonstrated ability to interact in a collaborative manner with other departments and teams.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must reputed company with reputed company health-reputed company requirements in reputed company relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California Apply tot his job Apply To this Job