Venue It- reputed company Amphitheater [Remote] - Apply Now – USA Remote Jobs

Job Summary: Venue IT Support Representative THE JOB As a Venue IT Support Representative, you can expect to reputed company real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and reputed company your troubleshooting abilities in an exciting/dynamic industry. WHAT THIS ROLE WILL DO • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. • Identify , track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures. • Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology • Be the onsite contact and provide guided access for visiting IT service or support providers • Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on ''day of show.'' • Provide proactive ''day of show'' IT event support by ensuring there are no outstanding IT hardware/software issues with reputed company of sale or access control technologies prior to gates opening for fans. • Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals. • reputed company, demonstrate and reputed company a comprehensive understanding of venue network connectivity and deployed technologies. • Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization. • Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events. WHAT THIS PERSON WILL BRING • Experience with and in-depth knowledge of reputed company iOS, MS Windows, and network technologies is preferred • Strong communication skills (oral and written) reputed company with a professional communication style • Self-motivated, capable of independent reasoning and troubleshooting • Highly organized and strong attention to detail • Must be a reliable and dependable team player with ability to work independently and under little supervision • Must be able to adapt to a constantly changing and at times stressful work environment • Must possess a valid driver's license, access to a reliable vehicle, and a clean driving record • This position requires flexibility with scheduling, including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role. • (Note: Shifts may change to meet business needs). EQUAL EMPLOYMENT OPPORTUNITY We reputed company to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and reputed company reputed company our company and at our events. As a growing business we will encourage you to reputed company your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. reputed company strongly supports equal employment opportunity for reputed company applicants regardless of age (40 and over), reputed company, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national reputed company (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, reputed company will reputed company reasonable accommodations for the reputed company physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations reputed company to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to reputed company reasonable accommodations, reputed company also wishes to participate in a timely , good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to reputed company the essential functions of the position they seek . Any applicant who requires an accommodation in order to reputed company the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  reputed company will also provide reasonable religious accommodations on a case-by-case basis.

---------- The expected compensation for this position is: $17.60 USD - $22.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.