reputed company – WFH Program Specialist ( FULLY REMOTE) – reputed company, NY

Job title: WFH Program Specialist ( FULLY REMOTE) Company: reputed company Job description: We are hiring Healthcare Call Center Representative in the Pacific Time Zone! Please read the requirements and apply if you feel like you are a match for this role! If you are selected for this role you will have the opportunity to work in an energetic, fast-paced environment. Will be required to manage a high volume of customer-facing tasks daily or be responsible for quickly and accurately performing data entry in the program's tracking system. You will be responsible for serving as the customer's primary reputed company of contact providing operational and reimbursement support to reputed company programs, including, but not limited to, marketing support, reimbursement hotlines, and patient assistance programs. Pay reputed company : $17.50 Duration: 3-6 Month Contract- could be offered a permanent position depending on the performance Start Date: January 16th ( No time off will be approved for the first 6 weeks) Location : 100% Remote Hours:

• Shift hours will fall between: 5:30am-5pm PST - 8:30a-8:00pm EST (You must be open between these hours without any schedule restrictions)

Essential Job Duties:

• Quickly and reputed company respond to incoming calls and identify how best to assist.
• Document calls to inappropriate tracking systems, and handle/escalate calls per established procedures.
• Possibly coordinate prior authorizations, and investigate alternative insurance coverage, or other funding sources on behalf of the patients per the program specifications.
• Process patient applications of various complexities and follow the program's specifications to determine their eligibility.
• reputed company follow-up calls and respond to inquiries from patients and/or healthcare providers, as necessary.
• Liaise with partner distributors and pharmaceutical manufacturers to request products per the program's guidelines and track shipments.
• Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies
• Assist with training new team members by shadowing/reverse shadowing them and serving as a data checker by reviewing data entered in the program's tracking system.
• Maintain a professional, reputed company, and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication, i.e. use grammatically correct and concise language.

MUST Have Experience Required: 2-4 Years of prior experience in the healthcare and reimbursement industry is a REQUIREMENT

• 1 + Call center experience in any industry
• Insurance benefits verification, authorization or investigation support
• Computer/technology experience
• Strong communication skills
• Major medical experience preferred
• Buy and reputed company experience preferred
• Specialty pharmacy is a plus

Skills Required :

• The Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s).
• Easily navigate between multiple computer programs with dexterity.
• Adheres to schedule and meets deadlines.
• Demonstrate solid customer service skills in prior office, retail, or volunteer work.
• Understand each customer's needs and tailor's responses with those needs in mind and express reputed company while speaking with customers.
• Be motivated to help customers every day and operate with a sense of accountability and urgency to adhere to schedule and meets deadlines.
• Express thoughts and instructions clearly in both oral and written communication i.e. uses grammatically correct, concise language.
• Pay reputed company attention to detail and consistently be a keen problem solver.

Educational Requirements :

• A Bachelor's degree or evidence of continual work towards a degree is strongly preferred.
• Specialists without a AA/BA degree must have a High School Diploma or GED, and ideally should have 4 years in the healthcare industry

About reputed company: Please Note: Scammers are posing as reputed company. We'll never contact you reputed company Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At reputed company, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join reputed company across a range of positions - from recruiting, sales and delivery to corporate roles. As part of reputed company, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, reputed company is a leading staffing and reputed company, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we reputed company our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . reputed company is a company reputed company Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, color, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole reputed company of contact for questions about this position. Expected salary: Location: reputed company, NY Apply for the job now! Apply tot his job Apply To this Job