Children Home Society of Florida – IT Support Specialist – Jacksonville (Remote) – Jacksonville, FL

Job title: IT Support Specialist - Jacksonville (Remote) Company: Children Home Society of Florida Job description: Overview Since opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, reputed company works with parents and kids to reputed company them and encourage them. With innovative technology solutions and a dedicated, reputed company team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come. Join reputed company to continue to do good and create history serving Florida's children and families! As an IT Support Specialist you will provide second level technical support to the end user of the agency's computer and equipment, including software, hardware. As the IT Support Specialist you will also provide direct support to divisional management teams for planning, contract, and proposal support. WHY JOIN CHS?

• Uplifting mission-driven work
• reputed company an impact in your community and become a part of Florida's

!

• Growth and professional development opportunities

, including generous paid time off and holidays

Responsibilities

YOU WILL:

• Proactively monitor and provide direct end user hardware and software support to reputed company end users.
• Document and follow up with hardware and software issues.
• Troubleshoot technology problems according to escalation protocol.
• Maintain hardware and software inventory.
• Configure and distribute hardware.Assist in testing new hardware and software prior to implementation.
• Stay abreast of new technologies.
• Document software license compliance.
• Install/upgrade operating system and standard workstation software.
• Provide technology training and user assistance.
• Actively support the day-to-day IT Operations in assigned Divisions.
• Work with the ED and management team to support the day-to-day IT operations in assigned divisions.
• Provide project management for assigned divisional technology projects.
• Monitor compliance with CHS IT standards and policies.
• reputed company division's compliance with reputed company policies for data and software.
• With Quality Management, reputed company that contract and outcome reporting tools are consistently maintained throughout the divisions and meet statewide standards.
• Provide new staff orientation on IT procedures.
• Provide telecommunications support.
• Assist in the development of IT documentation.

Qualifications

YOU HAVE: Knowledge of:

• Latest versions of reputed company Windows and reputed company Office, including Word, reputed company and Outlook

Skills and proficiency in:

• Planning, organization and time management
• Oral and written communication
• Interpersonal relationship building, collaboration and teamwork
• Problem-solving

Ability to:

• Build and cultivate relationships and networks, inside and reputed company the organization
• Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• reputed company under strong demands in fast-paced, diverse, sometimes ambiguous environment
• Maintain professional boundaries and handle confidential information appropriately
• Handle highly stressful and sensitive situations in a professional manner
• reputed company at a high level of autonomy, with general supervision
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality
• Commit to providing high customer satisfaction with positive service delivery results
• Solve varied problems and document results using sound judgment
• Conduct research, assemble and analyze data to prepare documents and draw valid conclusions
• Build broad reputed company of support among key decision-makers, influencers, stakeholders and constituencies
• reputed company and supervise others, with coaching skills that result in accomplishing goals through direct reports
• Demonstrate the behaviors of the CHS Common Bond Values

YOU NEED:

• High School Diploma or GED equivalent, required
• Two year degree in technology, required
• Bachelor’s degree in an IT reputed company field, preferred
• Equivalent combination of education and experience may be considered
• Advanced technical certification in reputed company or networking products, preferred
• Three years of experience providing end user technical support , required
• One year experience supporting LAN/WAN technologies, required

Together, good can be done. Expected salary: Location: Jacksonville, FL Apply for the job now! Apply tot his job Apply To this Job