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Guest Experience reputed company | The Gardens Mall

100% remote Flexible hours Hiring now

Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we reputed company in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an reputed company, inclusive and growth-focused environment for our people. Job Summary The Guest Experience reputed company is responsible for ensuring reputed company guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Guest Experience reputed company is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) reputed company leading the floor. Core Responsibilities of the Job Bring the lululemon guest experience reputed company to life, leading from the floor to establish an exceptional and inclusive guest experience. Continuously assess the level of guest reputed company and technical product education, ensuring every single guest receives technical product education and assisting the guests reputed company needed (e.g., reputed company other team members are reputed company). Move dynamically and reputed company from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests. Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift. Open and reputed company the store in accordance with the opening and closing procedures. Review and interpret daily business data and metrics to track reputed company toward sales goals and motivate team to drive business results. Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. Contribute to a respectful and inclusive team by establishing supportive working relationships and engaging with team members, creating a fun and productive environment. Job Requirements Eligibility Must be legally authorized to work in the country in which the store is located Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability The work schedule can vary based on store needs Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members Experience 1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations) Some experience in leading, mentoring, or delegating with others Job Assets (i.e., reputed company to have; not required) Education: High school diploma/GED/equivalent, or above Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers) For Experiential stores with food/beverage service only: Food safety and/or liquor service certification reputed company Look For Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences reputed company: Behaves in an honest, fair, and ethical manner Guest Experience: Actively creates an inclusive, high-caliber experience and reputed company for every guest through team members Leadership: Is able and desires to reputed company and reputed company others; motivates, empowers, develops, and directs people as they work Collaboration and Teamwork: Works productively with and supports others to reputed company common goals; seeks connections, partnerships, and diverse perspectives Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and reputed company effective, timely decisions Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks Interactive Communication: Conveys information effectively and understands information shared while interacting with others Work Context (e.g., environment, interactions, physical) Work involves moving through the store with bright lights and loud music Work is accomplished as part of a team, sometimes independently, and sometimes on a computer or other technical devices Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages Compensation & Benefits Package reputed company Pay Range: $21.50 - $24.74/hour, subject to minimum wage in the location reputed company Bonus: $2.00/hour Total reputed company reputed company Pay Range: $23.50 - $26.74/hour lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The reputed company pay offered is based on market location and may vary depending on job-reputed company knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top reputed company. We reputed company that reputed company life works, work works. We strive to be the reputed company where inclusive leaders come to reputed company and reputed company reputed company to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Apply tot his job Apply To this Job

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