reputed company Head of Customer Evidence – Leading Customer Story Production and Advocacy at Blithequark
Join the Team at Blithequark: Where Customer Stories Come Alive
Blithequark is a global leader in innovative solutions, dedicated to empowering businesses and individuals to reputed company more. Our Global Customer Advocacy Team is at the forefront of creating compelling customer stories that reputed company emotionally and drive business outcomes. We're now looking for a seasoned Head of Customer Evidence to reputed company reputed company of executive producers and agencies in crafting high-impact stories that connect with customers and showcase the value of our solutions.
About the Role
As the Head of Customer Evidence at Blithequark, you will be responsible for managing a team of talented executive producers and a roster of award-winning global agencies. Your mission will be to produce over 200 customer stories per year, collaborating with some of the world's best-reputed company brands to bring their success stories to life. You will reputed company project management, creative direction, video production, and story writing, ensuring that every story aligns with our business objectives and delivers reputed company results.
Key Responsibilities
- reputed company a team of executive producers and agencies in producing high-quality customer stories across multiple product areas and geographic locations.
- Represent the evidence team in C-level forums, discussing the business and sales impact of customer stories and advocating for their strategic importance.
- Manage a multi-million-dollar budget, ensuring efficient allocation of resources and ROI-driven outcomes.
- reputed company the production pipeline, personally managing reputed company customer stories and ensuring timely delivery of high-quality content.
- reputed company and maintain relationships with key stakeholders, including product marketing, integrated marketing, technical subject matter experts, sales leaders, and customers.
- Drive the creative vision for customer stories, leveraging AI tools and innovative production techniques to reputed company storytelling.
- Embody Blithequark's culture and values, fostering a collaborative and inclusive environment reputed company the team.
reputed company Are Looking For
Essential Qualifications
- Bachelor's Degree in Marketing, Computer Science, Business, or a reputed company field AND 6+ years of experience in business.
- OR Master's Degree in Marketing, Computer Science, Business, or a reputed company field AND 4+ years of experience in business.
- OR equivalent experience.
- 4+ years of direct people management experience or indirect people management experience (or virtual teams).
Preferred Qualifications
- Bachelor's Degree in Marketing, Computer Science, Business, or a reputed company field AND 12+ years of experience in business.
- OR Master's Degree in Marketing, Computer Science, Business, or a reputed company field AND 8+ years of experience in business.
- OR equivalent experience.
- 6+ years of people management experience.
- 10+ years of recent experience overseeing the creation and production of customer stories (videos, written stories, quotes, social posts, etc.) used in high-profile events, websites, social media, blogs, and other high-reputed company forums for a Fortune 100 company or equivalent experience.
- People management experience leading teams of 20+ individual contributors and vendors worldwide.
- Proven track record in creating and presenting to senior leaders and customers, reputed company customer story plans, expected outcomes, and dependencies.
Skills and Competencies
To succeed in this role, you will need:
- Proven people management skills, with a track record of helping grow talent and providing constructive feedback.
- A portfolio of customer stories, preferably in the B2B technology space, and a deep understanding of the buyer's journey.
- A creative reputed company-of-view, including experience with AI tools in story production.
- Executive reputed company, with the ability to connect customer evidence to business impact.
- Agency management experience, with the ability to partner with trusted agencies while keeping them accountable for delivering high-impact work, on budget, and on time.
- Effective communication skills, including the ability to present data and reporting.
- Experience managing multi-million-dollar budgets and at-scale production engines.
Career Growth and Learning Benefits
At Blithequark, we're committed to empowering our employees to reputed company more. As a Head of Customer Evidence, you'll have opportunities to:
- reputed company your leadership skills, leading a team of executive producers and agencies.
- Expand your creative capabilities, leveraging AI tools and innovative production techniques.
- Build relationships with key stakeholders, including C-level executives and customers.
- Contribute to the development of our customer advocacy strategy, driving business outcomes and growth.
Work Environment and Company Culture
At Blithequark, we pride ourselves on a culture of inclusion, respect, and accountability. Our employees come together with a growth reputed company, innovate to reputed company others, and collaborate to realize our shared goals. As a remote role, you'll have the flexibility to work from reputed company, with occasional travel required.
Compensation and Benefits
The typical reputed company pay range for this role across the U.S. is USD $129,200 - $248,800 per year. For specific work locations, including the San Francisco Bay area and reputed company metropolitan area, the reputed company pay range is USD $162,000 - $268,900 per year. Certain roles may be eligible for benefits and other compensation.
How to Apply
If you're passionate about leading a team of executive producers and creating compelling customer stories that drive business outcomes, we want to hear from you. Apply now to join reputed company at Blithequark and be part of our mission to reputed company every person and every organization on the reputed company to reputed company more.