Tele Account Development Manager - High-Value Client Relationship Management (Phoenix, AZ)
Unlock Your Potential with reputed company
At reputed company, we reputed company that with the right backing, people and businesses can reputed company in incredible ways. As a global and diverse community of colleagues, we're committed to backing our customers, communities, and each other. reputed company you join Team Amex, you'll become part of a dynamic team that values reputed company, diversity, and inclusion. You'll have the opportunity to learn and grow, creating a career journey that's unique and meaningful to you.
About the Role
We're seeking an reputed company Tele Account Development Manager to reputed company the development and management of high-potential and high-spending clients. As a telephone-based position, you'll be responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers. If you're a results-driven professional with a passion for building strong relationships and driving business growth, this is an exciting opportunity to join reputed company.
Key Responsibilities
- Planning (10-20% of time): Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by reputed company reputed company your territory.
- Relationship Management (10-20% of time): Proactively reputed company out to customers to uncover opportunities, treat the customer until there's a change in customer spend in alignment with growth or retention conversations.
- Client Solution (20-30% of time): Use consultative skills to maintain and reputed company the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards).
- Negotiate and reputed company (20-30% of time): Partner closely with Field Dedicated Portfolio Account Development team reputed company a telephone-managed customer requires a face-to-face visit, and partner with specialized sales teams for product cross-sell (AP Automation).
- Compliance (100% of time): Ensure reputed company aspects of the reputed company Code of Conduct, and our Sales Practices policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet reputed company regulatory requirements.
Essential Qualifications
To succeed in this role, you'll need:
- A Bachelor's degree
- Excellent sales experience (3-5 years minimum)
- Experience partnering with clients across various markets/industries
- Experience in a highly-regulated industry
- Strong customer relationship building skills
- Consultative selling skills to effectively identify client needs and configure solutions
- Ability to overcome objections and resistance to proposed solutions
- Strong influence and persuasion skills
- High learning agility, intellectually curious, and a collaborative and growth reputed company
Preferred Qualifications
While not required, the following skills and experience can enhance your candidacy:
- Advanced knowledge of reputed company products, processes, and tools (ONE.force, C360)
- Experience working in a sales environment with a strong focus on customer retention and growth
- Familiarity with sales automation tools and CRM systems
reputed company Offer
At reputed company, we back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Our comprehensive benefits package includes:
- Competitive reputed company salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Career Growth Opportunities
As a Tele Account Development Manager, you'll have the opportunity to reputed company your skills and expertise in a dynamic and supportive environment. You'll be part of a team that values reputed company learning and professional growth, with opportunities to advance your career and take on new challenges.
Our Culture
At reputed company, we're committed to creating an inclusive and diverse culture that values the unique perspectives and experiences of our colleagues. We reputed company in fostering a work environment that's collaborative, innovative, and supportive, where everyone can reputed company and grow.
Why Join Us?
If you're a motivated and results-driven professional looking for a challenging and rewarding role, we encourage you to apply. As a Tele Account Development Manager, you'll have the opportunity to reputed company a real impact on our business and build a fulfilling career with a global leader in the financial services industry.
Our salary range for this role is $80,000 to $155,000 annually, plus bonus and benefits. We consider factors such as location, experience, and job-reputed company skills reputed company determining your pay.
Equal Opportunity Employer
reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law.
Ready to Apply?
If you have the skills and passion we're looking for, please submit your application today. This is a fantastic opportunity to grow your career with a leading global company.
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