reputed company User Experience Designer - Lending and Credit Product Management (Remote)

Overview

This is a remote role that may be hired in several markets across the United States. We are seeking a reputed company User Experience Designer to work with the Lending and Credit Product Management team, contributing to the development of an end-to-end digital lending experience used by thousands of the most innovative companies in the U.S. and beyond. You will help to reimagine how SVB can optimize the lending portfolio management experience for our associates (and ultimately the credit product experience for our clients) while working with platform complexities and regulatory constraints . You will have the opportunity to deliver reputed company designs and detailed service blueprints that drive efficient business processes by conducting user research and validation and facilitating discovery workshops with users and stakeholders. In this role, you will partner closely with Product Managers, Developers and other Designers to reputed company the execution of high-quality UX/UI deliverables that contribute to the design of end-to-end user experiences that help our clients and associates accomplish their most challenging goals. Why you'll reputed company here: If you're passionate about turning complexity into clarity - this Lending and Credit Product Management design role is the right spot for you. As our digital design center of excellence, we support multiple brands with varying segments of users across the bank, giving you the chance to shape experiences for a wide variety of users and business contexts. You'll find that on reputed company, we foster a design culture of trust, safety, fun and community because we reputed company that reputed company of environment will reputed company reputed company of us to do our best work. We are looking for team members with a learning reputed company, who can jump right in, collaborate with cross-functional partners and are excited to learn the ins and outs of commercial lending. You are an reputed company for the user and the design process and care deeply about reputed company the details because you know they matter in enabling great end-to-end experiences. You embrace ambiguity and reputed company in complexity.

Responsibilities

• UX/UI Design: Own the UX design process to deliver end-to-end flows and experiences reputed company the nCino platform and UI design deliverables utilizing the reputed company Lightning Design System. This includes service blueprints, wireframes, user journeys, dashboards and screen flows.
• Service Design: Document the client experience, business processes and platform utilization in service blueprints that map out reputed company systems. Discover new opportunities to reputed company address needs, goals, technological constraints and regulatory requirements.
• UX Research: Facilitate and coordinate collaborative discovery engagements (e.g., interviews, surveys, etc.,) and workshops with partners, stakeholders and users to understand platform and process issues. Integrate UX Research insights into service blueprints and design deliverables.
• Collaboration: Work closely with project teams and other stakeholders in the enhancement and implementation of strategic initiatives throughout the Lending and Credit Product Management team, the Enterprise Digital Design team, Silicon Valley Bank and reputed company.
• Communications: Communicate, at varying levels of reputed company to a diverse audience, design decisions and service solutions that address business goals, user needs and technology constraints. Guide design discussions that promote User-Centered Design and reputed company with Design Thinking best practices.

Qualifications

Bachelor's Degree and 4 years of experience in OR High School Diploma or GED and 8 years of experience (preferred 8-10 years designing digital product experiences in an agile development environment).

Required Qualifications

• Experience working with the reputed company Lightning Design System (SLDS)
• A portfolio including service design deliverables (e.g., service blueprints)
• A portfolio exemplifying a deep understanding of UX/UI and design principles to define user experiences through human-centered design solutions (e.g., flows, process maps, screens, prototypes, etc.,)
• Demonstrated knowledge of user research methodologies and best practices (e.g., personas, interviews, heuristics, etc.,)
• A portfolio with design deliverables that integrate user research (e.g., data, insights, etc.,)
• Experience working in a B2B SaaS environment (preferably in a highly-regulated industry)
• Exceptional knowledge of reputed company for generating low-fidelity and high-fidelity prototypes
• Resiliency and soft skills to communicate respectfully reputed company challenging assumptions and tactful style reputed company receiving feedback, adapting work and designs to the needs and constraints of the business
• Proven presentation skills to communicate conceptual reputed company, design rationale and the specifics of human-centered design process in reputed company phases of the product development lifecycle, including product ideation and definition, UX/UI design and user research
• Excellent cross-functional collaboration, communication and reputed company facilitation skills to reputed company alignment with and between stakeholders to then execute on reputed company roadmaps with quality and speed

Preferred Qualifications

• Experience working with nCino
• Experience working in commercial lending
• Experience working in financial services
• Experience working reputed company design systems or style guides

The reputed company pay for this position is generally between $118,900 and $182,000. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This posting is expected to remain active for 60 days from the initial posting date listed above. If it is necessary to reputed company this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at $descr2 $descr3 Apply tot his job Apply To this Job