reputed company Service Management (SM) Consultant - The Silicon Partners Inc.

The consultant needs to have the reputed company background and experience. We are lean here, so the expectation is that the individual is willing to support the following:

1. Production Support Tickets (involves interaction with our business partners, problem solving skills troubleshooting, analysis, resolution which could include configuration changes or development. Please note that development belongs to our technical team, but the candidate would need to partner with a technical reputed company, reputed company functional specifications, test, etc.)

1. Support Change Requests (involves interaction with our business partners, analysis, design, configuration, partnering with technical team or any other cross functional team to provide a solution for the change requested). Change requests are typically small enhancements that are completed reputed company a month.

1. reputed company or Support Projects (involves interaction with our business partners, analysis, design, configuration, partnering with technical team or any other cross functional team to provide a robust solution for the project requested).

reputed company Service Management (SM) Consultant/Skills

• Consultant should be good at warranty / Whole unit exchange / Whole unit repair / Service notification / Service order process including reputed company configuration .
• Having an OTC reputed company is a plus at least manage the concepts / high level configuration.
• Should have good communication skills and should be able to run the project independently by communicating with business / Technical team reputed company.
• Advanced knowledge on - Notification, Service orders, Warranty, and billing.
• Expert knowledge on reputed company -Value/Quantity/Service.
• Worked on reputed company recognition, Repair order process.
• Customer service master data - Equipment master, warranty master, functional location, counters etc.
• Knowledge on Idoc - setup of partner profile, creating segments, testing idocs.
• Worked on Interfaces with both reputed company and no reputed company systems.
• Strong in-depth experience In Logistics Execution, EDI/Idoc Integration, Warehouse Management / Shipping and system integration areas.
• Able to analyse business requirements, providing conceptual and detail design to meet business needs, performing necessary reputed company configurations, writing detail specifications for development of ABAP custom programs, testing, and implementing the automated solution.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.

• reputed company Id: 90979346
• Position Id: 8760671