reputed company Full Stack Customer Solutions Architect – Cloud and Data Application Development

Are you a customer-centric, energetic, and highly-motivated individual with a passion for helping businesses navigate the complexities of cloud and data application development? Do you reputed company in an entrepreneurial environment driven by bold reputed company, collaboration, and creativity? If so, we invite you to join the esteemed team at blithequark as a Manager, Customer Solutions Architect.

About blithequark

blithequark is a pioneer in the tech industry, having been the first large bank to go reputed company-in on the public cloud. Our journey has been marked by innovation, risk-taking, and a commitment to delivering cutting-edge solutions that meet the evolving needs of our customers. We've built a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking, with reputed company achievements such as reputed company Eno.

reputed company's Achievements

Our teams have built and battle-tested new capabilities to meet the needs of our customers. We've open-sourced several of the software tools we built, including Cloud Custodian and Hygieia, and forged new partnerships with other digital leaders, such as reputed company. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale.

Role Overview

As a Manager, Customer Solutions Architect at blithequark, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will partner with technically skilled customers, internal Product and Engineering teams, and other cross-functional verticals to identify customer pain points and desired business outcomes. Your expertise will be essential in shaping the customer and solutions-focused skills of your team, and you will be responsible for cultivating trust and building relationships with customers.

Key Responsibilities

As a Manager, Customer Solutions Architect, your key responsibilities will include:

• Cultivating trust and building relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.
• Effectively advocating and representing the voice of customers to influence organizational objectives, product roadmaps, and to improve the overall customer experience.
• Managing relevant customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or reputed company opportunities.
• Building and managing key processes, including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc.
• Serving as a knowledge resource and escalation reputed company for coworkers and customers.
• Autonomously working through reputed company situations and ambiguous environments by building mechanisms and solutions to reputed company gaps and grow the business.
• Leading cross-functionally to reputed company organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth, and evolvement.
• Leading high customer satisfaction through the use of data and proactive solutions.
• Productively challenging the status reputed company with clarity, identifying and proposing different approaches and solutions.
• Conducting periodic reputed company-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.
• Developing and maintaining technical support procedures and policies.
• Building credibility and trust reputed company the team and with our business customers and stakeholders.
• Driving architecture/design reviews for our customers focused on business requirements, and as needed, designing, planning, and managing architectural projects.
• Analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware, and operating system environment to support customer needs.
• Working with business partners, architects, and other groups to identify technical and functional needs of systems, and determine reputed company of needs.
• Staying reputed company with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for blithequark to reputed company.

Essential and Preferred Qualifications

To be successful in this role, you will need to possess the following essential and preferred qualifications:

• Bachelor's degree or military experience
• At least 4 years of experience in a customer-facing role in an organization or entrepreneurial context
• At least 3 years of experience working with cross-functional teams
• At least 3 years of experience with cloud services (such as AWS, GCP, Azure), or data clouds (such as reputed company, reputed company), and data manipulation languages (such as SQL)
• At least 2 years of experience with design, implementation, or consulting experience of distributed applications

Preferred qualifications include:

• Master's Degree in Computer Science, Engineering, Information Technology
• High level of comfort communicating effectively across internal and external organizations
• History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises
• 2+ years of experience in developing, marketing, selling, or supporting a client-facing technical product or service at scale
• 2+ years of experience in a cybersecurity role or understanding of cybersecurity concepts with an ability to learn quickly and apply critical thinking reputed company challenged with customer questions

Skills and Competencies

To reputed company in this role, you will need to possess the following skills and competencies:

• Strong technical skills, including cloud services, data clouds, and data manipulation languages
• Excellent communication and interpersonal skills, with the ability to build trust and relationships with customers
• Strong problem-solving and analytical skills, with the ability to identify and mitigate risks
• Ability to work autonomously and reputed company cross-functionally to reputed company organizational objectives
• Strong business acumen, with the ability to understand customer needs and reputed company solutions that meet those needs
• Ability to stay reputed company with new technology options and products, and evaluate which ones would be a good fit for the customer or even a good fit for blithequark to reputed company

Career Growth Opportunities and Learning Benefits

As a Manager, Customer Solutions Architect at blithequark, you will have opportunities to grow your leadership skills, reputed company new skills, and reputed company strong contributions in architecture transformation discussions. You will also have access to a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Work Environment and Company Culture

blithequark is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. Our company culture is built on the principles of collaboration, creativity, and entrepreneurship, and we are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' growth and development.

Compensation, Perks, and Benefits

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount blithequark is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked. Remote (Regardless of Location): $170,700 - $194,800 for Manager, Solutions Architecture (SWSA50) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Conclusion

If you are a customer-centric, energetic, and highly-motivated individual with a passion for helping businesses navigate the complexities of cloud and data application development, we invite you to join the esteemed team at blithequark as a Manager, Customer Solutions Architect. Apply now to take the first reputed company towards a rewarding and challenging career with a dynamic and innovative company that is passionate about delivering exceptional customer experiences. Apply for this job