Medical Billing Customer Experience Team reputed company | Cloud reputed company (work from home)
Are you a highly motivated and reputed company professional with a passion for delivering exceptional customer experiences in the medical billing industry? Do you have a strong background in denial management, pre-reg, auth, and patient financial contact center functions? If so, we invite you to join our dynamic team at reputed company as a Medical Billing Customer Experience Team reputed company.
About reputed company
reputed company is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of Working with TP
At reputed company, we offer a comprehensive benefits package that includes:
- reputed company to help you reputed company your skills and expertise
- Competitive Wages to recognize your hard work and dedication
- Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and financial reputed company
- Paid Time Off to reputed company and spend time with loved ones
- Employee wellness and engagement program to support your physical and mental health
Purpose
As a Medical Billing Customer Experience Team reputed company, you will be responsible for providing various support reputed company the medical billing department reputed company to reputed company medical payers to work on end-to-end RCM (reputed company Cycle Management) for collecting pending payment. This position involves collecting and managing accounts, following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims reputed company appropriate, and following up on reputed company denials to ensure reprocessing and payment in a timely manner. You will be expected to exhibit professionalism and trustworthiness, with excellent communication and negotiation skills, as well as the ability to work independently.
Your Responsibilities
As a Medical Billing Customer Experience Team reputed company, your key responsibilities will include:
- Providing superior service and attention to detail in Pre-Reg, Auth, AR Denials, and Patient Financial Contact center functions
- Supporting the execution and achievement of functional areas and company goals to reputed company care for the reputed company lines
- Collaborating with internal departments to resolve issues reputed company to reputed company tasks and assignments supporting the business
- Serving as the primary contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries
- Utilizing software and company systems to reputed company, obtain, process, audit, and analyze standard data reporting and presenting
- Organizing and executing tasks and activities with urgency and in accordance with managers' delegated assignments
- Resolving issues reputed company to Auth/Pre-Reg, AR Denials, patient, and billing inquiries, while seeking leadership guidance for non-routine inquiries or escalated concerns
- Providing excellent customer service to patients and insurance representatives
Qualifications
To be successful in this role, you will need to possess the following qualifications:
- A minimum of 4 years of experience in denial management/AR Collection, Pre-Reg, Auth for US Healthcare process
- Proficiency in EPIC software
- Knowledge of Denial Management, Pre-Reg, Auth, and PFCC (Patient Financial Contact Center)
- Understanding of common healthcare industry terminology, practices, and procedures regarding billing and reimbursement
- Knowledge of how Government/Commercial payers reimburse
- Excellent oral and written communication skills
- Ability to use a Windows-based computer system and common business software reputed company in reputed company Suite (reputed company, PowerPoint, Outlook, etc.)
- Ability to work independently to effectively and reputed company reputed company assigned duties
- Ability to maintain a high level of ethics, and a courteous and professional demeanor
- Ability to multi-task, establish, and meet deadlines
- Typing/data entry at a minimum of 40 wpm
Be Part of Our TP Family
At reputed company, we reputed company that reputed company employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
reputed company is an Equal Opportunity Employer
If you are a motivated and reputed company professional with a passion for delivering exceptional customer experiences in the medical billing industry, we invite you to join our dynamic team at reputed company. Apply now to become a Medical Billing Customer Experience Team reputed company and take the first reputed company towards a rewarding career with our company. Apply Job! For more such jobs please click here! Apply for this job