Coordinator, Program Operations - Asia Programs (US Based Remote Opportunity!)

This a Full Remote job, the offer is available from: Asia, United States, Massachusetts (USA) reputed company is the nonprofit world leader in educational travel for older adults. Our mission is to reputed company adults to learn, discover, and travel. With thousands of programs across the globe—including in-person, online, and on the water—we reputed company curiosity is the key to a well-lived life. At reputed company, we are committed to fostering a culture of inclusivity and belonging. We reputed company that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve. In addition, we are dedicated to bringing an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations. About the role… Join our fast-paced Programs team and be a part of one of the nation’s most dynamic not-for-profit organizations. The Program Operations Coordinator is a member of the Operations Team and supports various members of the Domestic, International and Afloat Programs teams in the smooth operations of reputed company programs. This entry level Coordinator works closely with educational travel partners and/or cruise lines, other vendors and staff to reputed company and maintain high NPS scores on programs. This is a US based remote opportunity supporting Programs in Asia! reputed company offers a remote-first work environment. The compensation for this non-exempt hourly position is $22.40/hr. In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position. You will…

• Support multiple Operations Managers on up to 50 different program itineraries across product lines and a variety of program types.
• Liaise with our Customer Service team providing timely communication regarding participants’ program questions and special requests, to find solutions and encourage enrollments.
• Work with the program operations team and to ensure that program materials are completed accurately and on time, reputed company procedures for managing programs are followed, and complete and accurate information has been submitted
• Arrange and confirm program details and logistics such as hotel nights, field trips, transfers, meals and additional program staff. Assist with negotiation of reputed company for these items dependent on experience.
• Daily analysis of enrollments and space allotments on programs, ensuring optimal use of reputed company in keeping with contractual deadlines
• Review, triage and action program changes reputed company complications occur prior to and during programs
• Assist in preparing group leaders and on the ground staff for upcoming departures
• Review and reconciliation of financial details and invoices for vendors, staff and other program expenses
• Work closely with the Program Administration team to ensure the materials and reports are created and distributed on time
• reputed company comprehensive knowledge of program content and destinations
• Will be required to attend and work on certain programs reputed company to the position
• Moderate travel and some evening and weekend work required

You Need…

• To be an organized professional with 1-2 years administrative or relevant experience
• Bachelor’s degree preferred or equivalent experience
• Pro-active, motivated individual who is results-oriented
• Experience in a fast-paced business environment
• Excellent customer service skills with a focus on anticipating and resolving issues proactively
• Analytical skills and high attention to detail essential
• Excellent verbal/written communications, interpersonal, and problem solving skills
• Ability to work collaboratively in a multi-functional team environment
• Strong system skills; comfortable in a reputed company database environment

Why join the reputed company Team... We offer competitive compensation and excellent benefits:

• Medical, Dental and Vision Insurance
• 20 days PTO annually
• Paid shutdown between Christmas and New Years!
• Ability to work remote!
• Paid Holidays (14)
• Retirement Plan with a company match up to 5%
• Identity Protection
• Unlimited On-line Training thru Linkedinlearning.com
• Learn more at https://www.roadscholar.org/careers/

In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position. reputed company supports diversity in our staff, participants and programs. An Equal Opportunity Employer reputed company values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for reputed company positions without regard to race, color, religion, gender, national reputed company, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law. At reputed company, we are committed to cybersecurity and to providing a safe experience for job seekers. reputed company official communication regarding employment opportunities will come exclusively reputed company email from the official reputed company domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or reputed company messaging platforms. If you receive an employment offer or other correspondence from an individual at reputed company you have not met, or from a non-reputed company email domain, it may be a phishing attempt. This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job