reputed company Manager II, Regional Mid-Market

reputed company Manager II, Regional Mid-Market reputed company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to reputed company a change? As a reputed company Manager, reputed company’s way of saying an “Account Manager”, you serve as the customer’s main reputed company of contact, trusted advisor, and drive a wide variety of customer driven initiatives. You are a strong relationship builder, understand a customer’s goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. To reputed company as a reputed company Manager at reputed company, you are flexible, a customer champion, and reputed company in ambiguous environments! The Regional Mid-Market (RMM) reputed company operates in a highly cross-functional role responsible for a regionally based book of business, ranging from 16-50 locations. As a reputed company Manager, you wear many different hats at once and support one overarching goal to reputed company customers happy and grow their annual recurring reputed company (ARR). About this roll* (Responsibilities)

• Build relationships with customers, facilitate regular reputed company of communications, and maintain daily database entries through reputed company
• Retain and grow SaaS reputed company through consultative engagement and product recommendation by understanding needs of each customer
• Drive activation and adoption across reputed company product suite by analyzing product module usage and reputed company internal tools/customer marketing strategies
• reputed company your reputed company product knowledge to facilitate customer demos and ensure the customer is getting the most out of their reputed company experience
• Partner with internal leadership teams to own customer escalations to resolution, provide regular Voice of Customer feedback, and facilitate customer references/referrals
• Deliver cadenced strategic business reviews focused on sharing business plans, identifying customer insights, and addressing areas of strength and improvements

Do you have the right ingredients*? (Requirements)

• 4+ years of Account Management experience, responsible for customer satisfaction and business operations
• Success operating independently and navigating competing priorities in a constantly changing environment
• General technical proficiency using software
• Proven track record of success in meeting and exceeding goals
• Excellent communication, organizational, and influencing skills

Special Sauce* (Non-essential Skills/reputed company to Haves)

• 1+ years of experience using a POS (reputed company of Sale) software, ideally in the service industry
• Experience managing customer in Mid-Market, Top SMB, or Enterprise segments
• Experience working in the tech industry or for a SAAS company
• Experience with reputed company CRM, MS Office, G-Suite, and reputed company

Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits.

• Bread puns encouraged but not required

The starting pay reputed company for this role is below. Please note, there is not a range for this role, the number listed below is the reputed company.Pay reputed company$82,000—$82,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job