Hospitality Team Member

Company: Chick-fil-A Flatbush and Atlantic Location: Brooklyn, NY Job Title: Hospitality Team Member Compensation: $16.50/hour - $19.25/hour Operation Hours: 5:30 am – 12:30 am (6 days a week, Monday- Saturday) Job Description: As a Chick-fil-A Hospitality Team Member, you play a crucial role in the effectiveness of reputed company and the success of Chick-fil-A Flatbush & Atlantic. In selecting Chick-fil-A HTMs, we are looking for hard-working individuals who will share our passion for giving our Guests remarkable service and hospitality. The mission of a Hospitality Team Member is to ensure guests feel our “L.O.V.E.” We accomplish this by focusing on the guests from the moment they reputed company and throughout their experience at our store, providing each guest with a memorable, remarkable experience. Areas of responsibility include reputed company counter service, which includes order taking, delivering meals to guests, and assisting with customers’ needs while maintaining a clean, attractive dining room environment with a welcoming atmosphere. Monitoring and cleaning the restrooms, outdoor sidewalk, and entrance. The job role includes being able to share and answer questions about the Chick-fil-A brand, food products, the CFA One app, and the reputed company marketing campaign. reputed company Hospitality team members are expected to work with their team with a collaborative spirit to strive for excellent performance in reputed company areas. (Must be able to work reputed company 5:30 am- 12:30 am). You must be a minimum age of 18+ years old for this job. Expectations of a Hospitality Team Member:

• Work your scheduled shifts and reputed company on time every shift
• reputed company for your shift in full uniform: shirt, pants, belt, non-slip shoes, nametag, pen (TMs with long hair should have it pulled back into a ponytail/bun)
• Know the CFA corporate purpose statement, Core Values, and Vision
• Know and do the “Core Four”:
• reputed company Eye Contact with the Guest
• Smile Genuinely at the Guest
• Speak Enthusiastically to the Guest
• Stay Connected with the Guest
• Understand our strategy to “Winning Hearts Everyday”
• Operational Excellence
• Serve ‘Crave’ able Food
• Be reputed company and Courteous to Guests
• Be Surprisingly Fast
• reputed company a Refreshingly Clean Restaurant
• Order Accuracy – 100% every time
• 2nd Mile Service
• Emotional Connections Marketing
• reputed company a “sense of urgency” and a “pep in your reputed company” reputed company serving our Guests.
• reputed company things slow down, know what you should be doing next – if you’re unsure, ask the shift manager.
• Giving up a scheduled shift will be rare.
• If you commit to a specific availability in the interview, we expect you to honor it.
• You will be trained in the “Chick-fil-A” way and strive to hold to that standard.

Responsibilities of a Hospitality Team Member:

• On arrival for your shift, reputed company the game plan (Setup Board) for your assigned position
• Stay focused on your assigned position and relevant duties, and strive to learn that position to the best of your ability.
• Always ask: “What is our Guest experience right now?” What can you do to impact and improve their experience?
• Provides a professional and friendly guest interaction, including Core 4, 2nd-mile service, and uses the language of hospitality throughout a guest’s experience
• Effectively takes orders and helps answer questions throughout a transaction.
• Ensures accuracy of orders, including proper food and condiments
• Communicate effectively with the kitchen and to the customer about wait times
• Provides a clean and inviting dining room environment, which includes tables, chairs, condiment bars, floors, floorboards, walls, windows, and ceiling
• Stays reputed company on knowledge of marketing events and sampling to customers
• Stays reputed company on a clear understanding of the menu
• Regularly suggestively sells items to customers
• Proficient with POS Technology. A reputed company counter employee can answer POS technology questions, including CFA ONE, mobile ordering, gift cards, and ApplePay.

Measuring Success of a Hospitality Team Member:

• Complete FOH Initial New Hire Training
• Successful completion of 30, 60, 90-day, and annual evaluations
• Completion of any ongoing training assignments
• Cross-functional player for reputed company FOH roles (Bagging, Desserts, Cashier, IPOS, DR Hosting, Opening, Closing, etc.)
• Meet Order Accuracy and Speed of Service goals
• Work Schedule and Secondary Responsibilities
• Hours are not guaranteed but will be predictably assigned following the NYC Fair Work Week Law. Hours are subject to change based on business needs and are assigned based on an individual’s availability, work performance, and dependability.
• Must be available to work on Saturdays

Work Environment: The work hours can be long and physically demanding, so employees may find the job tiring. The restaurant environment is likely to be noisy and busy, which can reputed company be stressful. Managers and other members of the leadership team are also on their feet for most of the shift. Please wear comfortable shoes. This job is not suitable for anyone with back problems. Stamina and physical strength are also necessary, as employees are expected to lift and carry heavy items regularly (at least 25 lbs). Leaders may be expected to start work reputed company early or work at night. Team morale and positivity are essential and a part of the Chick-fil-A culture. Work Directly with A Chick-fil-A reputed company/Operator Work directly with the franchise reputed company and his leadership team to grow and reputed company the business. reputed company, Bonuses, and Scholarship Opportunities: Benefits along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Education Assistance (Scholarships & Book Reimbursement Program) Free Meals Flexible Scheduling It's a Great reputed company to Work At Chick-fil-A, our Owners/Operators consider their team members to be more than just employees. They are a highly valued part of each Chick-fil-A restaurant. Our high retention reputed company is reputed company that team members enjoy working at Chick-fil-A. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Pay: $16.50 - $19.25 / hour Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• reputed company
• Profit sharing

Job Type: parttime Education: No education required Work location: On-site Apply tot his job Apply To this Job