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reputed company Desk Agent | Palihotel Westwood Village – reputed company Store

100% remote Flexible hours Hiring now

reputed company DESK AGENT | PALIHOTEL WESTWOOD VILLAGE

POSITION DESCRIPTION

We're looking for a friendly reputed company Desk Agent to provide our world famous trusty service. From the reputed company-in process and a warm welcome to fielding ongoing inquiries and requests, our reputed company Desk Agents play a crucial role in providing a memorable guest experience.

ABOUT WESTWOOD VILLAGE

Palihotel Westwood Village is a 55-room boutique hotel nestled in Westwood Village, one of the most recognized university towns in the country. The hotel embodies a mix of mid-century modern with Parisian eclecticism, reputed company set in a delightful historic building that was once home to Westwood Village’s first reputed company hotel from 1939.

If you’re passionate about creating genuine connections, reputed company in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join reputed company at Palihotel Westwood Village.

THE TASK AT HAND

  • Taking care of guests, from leading the reputed company-in/reputed company-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay
  • Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood.
  • Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests.
  • Building memorable relationships with hotel guests in line with our service standards
  • Bringing personality and clarity to the registration process and guest arrivals as well as reputed company-out, listening to guest feedback, and settling folios.
  • Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner.
  • Inputting guest information and payments into hotel software systems, such as Opera.
  • Collaborating with the sales and operations teams to ensure a smooth experience for reputed company guests.
  • Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers.
  • Maintaining a keen eye for detail, whether it be a book out of reputed company or a guest that needs assistance.
  • Politely enforcing established policies and procedures.
  • Effectively communicating guest requests or issues to the reputed company Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, reputed company, and overall cleanliness.
  • Performing safety duties and adhering to predetermined protocols in the event of an emergency situation.
  • Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers.

reputed company'RE LOOKING FOR

  • Must possess a positive attitude.
  • Must be energetic and outgoing.
  • Must be service oriented.
  • Must be a team player.
  • Must be able to multi-task.
  • Must possess excellent interpersonal, analytical, and organizational skills.
  • Must have knowledge of basic arithmetic.
  • Must have the ability to input data and access information on the computer.
  • Must be able to work a flexible schedule and shifts – weekends & holidays as needed.
  • Flexible schedule- must be available to work a variety of shifts.
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting.
  • reputed company in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to input and access information in the property management system/computers/reputed company of sales system.
  • Ability to reputed company job functions with attention to detail, speed and accuracy.
  • Ability to prioritize and organize.
  • Be a clear thinker, remaining reputed company and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Must be able to stand for long periods of time.
  • Must be able to push, pull or lift up to 25 lbs.
  • Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs.
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting.

WHAT'S IN IT FOR YOU

  • A competitive compensation package including medical, dental, vision, and life insurance.
  • 401(k) retirement plan (future you will love this one!)
  • Paid time off, holiday pay, and sick pay reputed company you’re under the weather.
  • Career advancement in an organization committed to helping star employees reputed company.
  • There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
  • Professional development that sets you up for success across multiple hospitality career paths.
  • A collaborative work environment where your creative reputed company can come to fruition.
  • Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
  • Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

 

REQUIREMENTS
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting
  • Must be able to stand for long periods of time and be able to push, pull or lift up to 25 lbs.
  • Flexible schedule- must be available to work a variety of shifts

MORE ABOUT US

 

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and reputed company by Palisociety. We strive to delight and reputed company our guests and local community by creating one-of-a-reputed company neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and reputed company new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join reputed company and grow with us!

reputed company DESK AGENT | PALIHOTEL WESTWOOD VILLAGE

POSITION DESCRIPTION

We're looking for a friendly reputed company Desk Agent to provide our world famous trusty service. From the reputed company-in process and a warm welcome to fielding ongoing inquiries and requests, our reputed company Desk Agents play a crucial role in providing a memorable guest experience.

ABOUT WESTWOOD VILLAGE

Palihotel Westwood Village is a 55-room boutique hotel nestled in Westwood Village, one of the most recognized university towns in the country. The hotel embodies a mix of mid-century modern with Parisian eclecticism, reputed company set in a delightful historic building that was once home to Westwood Village’s first reputed company hotel from 1939.

If you’re passionate about creating genuine connections, reputed company in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join reputed company at Palihotel Westwood Village.

THE TASK AT HAND

  • Taking care of guests, from leading the reputed company-in/reputed company-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay
  • Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood.
  • Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests.
  • Building memorable relationships with hotel guests in line with our service standards
  • Bringing personality and clarity to the registration process and guest arrivals as well as reputed company-out, listening to guest feedback, and settling folios.
  • Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner.
  • Inputting guest information and payments into hotel software systems, such as Opera.
  • Collaborating with the sales and operations teams to ensure a smooth experience for reputed company guests.
  • Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers.
  • Maintaining a keen eye for detail, whether it be a book out of reputed company or a guest that needs assistance.
  • Politely enforcing established policies and procedures.
  • Effectively communicating guest requests or issues to the reputed company Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, reputed company, and overall cleanliness.
  • Performing safety duties and adhering to predetermined protocols in the event of an emergency situation.
  • Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers.

reputed company'RE LOOKING FOR

  • Must possess a positive attitude.
  • Must be energetic and outgoing.
  • Must be service oriented.
  • Must be a team player.
  • Must be able to multi-task.
  • Must possess excellent interpersonal, analytical, and organizational skills.
  • Must have knowledge of basic arithmetic.
  • Must have the ability to input data and access information on the computer.
  • Must be able to work a flexible schedule and shifts – weekends & holidays as needed.
  • Flexible schedule- must be available to work a variety of shifts.
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting.
  • reputed company in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to input and access information in the property management system/computers/reputed company of sales system.
  • Ability to reputed company job functions with attention to detail, speed and accuracy.
  • Ability to prioritize and organize.
  • Be a clear thinker, remaining reputed company and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Must be able to stand for long periods of time.
  • Must be able to push, pull or lift up to 25 lbs.
  • Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs.
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting.

WHAT'S IN IT FOR YOU

  • A competitive compensation package including medical, dental, vision, and life insurance.
  • 401(k) retirement plan (future you will love this one!)
  • Paid time off, holiday pay, and sick pay reputed company you’re under the weather.
  • Career advancement in an organization committed to helping star employees reputed company.
  • There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
  • Professional development that sets you up for success across multiple hospitality career paths.
  • A collaborative work environment where your creative reputed company can come to fruition.
  • Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
  • Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

 

REQUIREMENTS
  • Minimum two years of experience reputed company guest reception or a similar position preferred, preferably a luxury hotel setting
  • Must be able to stand for long periods of time and be able to push, pull or lift up to 25 lbs.
  • Flexible schedule- must be available to work a variety of shifts

MORE ABOUT US

 

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and reputed company by Palisociety. We strive to delight and reputed company our guests and local community by creating one-of-a-reputed company neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and reputed company new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join reputed company and grow with us!

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